ServiceNow Consultant

1 week ago

Regina, Saskatchewan, Canada Alquemy Full time

Job Description

Our client is looking for an experienced ServiceNow Specialist to lead the setup, configuration, and deployment of the Software Asset Management (SAM) module. This role is critical for improving software visibility, ensuring compliance, and optimizing cost across the organization.

Key Responsibilities

  • Lead the full implementation and configuration of the ServiceNow SAM module.
  • Integrate SAM with key systems like CMDB, SCCM, and Intune.
  • Define ITAM/SAM best practices, workflows, and reporting processes.
  • Configure vendor modules (e.g., Microsoft, Oracle) and develop automated workflows for license optimization.
  • Provide training and knowledge transfer to internal support teams.

Required Experience

  • Proven, hands-on experience implementing and managing ServiceNow SAM.
  • Strong knowledge of IT Asset Management (ITAM)/SAM principles and software license models.
  • Experience with ServiceNow Discovery, SML, NDS, and SaaS license integrations.
  • Familiarity with SCCM and Intune integrations.
  • ServiceNow certifications are preferred.

Outcomes

  • Enhanced license compliance and reduced audit risk.
  • Optimized software spending through better usage insights.
  • Established foundation for ongoing ITAM maturity and governance.

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