Business Operations Lead
1 week ago
RCPrinter, a thriving Direct-to-Consumer hobby kit business by Nimble Robot Inc., servies RC enthusiasts worldwide who build and 3D print their own remote controlled vehicles. We're a small, profitable, growing company based in Salmon Arm, and we're looking for a highly capable, self-directed person to take ownership of day-to-day operations and help improve how the business runs. This is not a standard part-time position — it's an in-office role where you'll manage operations and contribute to growth initiatives.
Your Duties
- Own customer communication and order support, providing accurate, high-level assistance
- Manage order fulfillment, shipping accuracy, and kit assembly (bearings, hardware, etc.)
- Track inventory, handle purchasing, and maintain internal documentation and workflows
- Evaluate and implement new ideas from the owner or yourself to improve operations and grow the business
- Participate in marketing, product development, or YouTube content initiatives during slower periods
How This Role Works
- Part-time: ~20 hours/week to start
- Core availability: weekday mornings, 8:00 AM – 12:00 PM
- In-office presence required for shipping, inventory, and kit assembly
- Manage your own time and priorities within these constraints
- Additional hours available if you identify and execute valuable improvements
Skills & Qualifications
- Strong written communication skills
- Comfortable with tech tools (Google Docs, spreadsheets, Shopify, Gmail, Google Workspace)
- Detail-oriented and able to make judgment calls under ambiguity
- Self-motivated and able to work independently
- Interest in small businesses, operations, or entrepreneurship
- Enthusiasm for learning and contributing to business growth; interest in technical or hobbyist fields is a plus
- Reliable and adaptable, able to balance core operations with proactive contributions
If you are a self-starter with the skills and drive to make a significant impact, we want to hear from you.
Job Type: Part-time
Pay: $38.00 per hour
Expected hours: 15 – 25 per week
Application question(s):
- This role is in-office in Salmon Arm and requires independent decision-making. Briefly describe a time you were given a problem or idea and were expected to explore it and implement it on your own. What was the result?
- This role uses Google Docs, spreadsheets, and online tools to manage operations. Give an example of a time you learned a new digital tool or system and used it to improve a process or project.
- In this role, accuracy matters. Describe a time when attention to detail was critical in your work and how you ensured it was done right.
Work Location: In person
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