Analyst, Workforce Planning

BCLC exists to generate win-wins for the greater good.
For our people, our players, our communities, our industry, and our planet.
Lottery | Casino | Sports
Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops

Our typical hiring range will be +/- 5% of the midpoint shown above

Factors influencing this decision include qualifications and market conditions for the role

The Company
For nearly four decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence In our recently completed fiscal year, BCLC generated a record $1.5 billion in net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the province.

Job Summary
The Workforce Planning Analyst plays a critical role in supporting strategic decision-making by analyzing workforce data and trends to ensure optimal staffing levels and resource allocation. This role involves forecasting workforce needs, identifying gaps, and providing actionable insights to support business objectives. The analyst collaborates closely with areas within People & Culture; specifically, Operations, Business Enablement, Recruiting and Learning and Development to develop data-driven workforce plans that align with BCLC's Corporate goals. The role will support the Senior Specialist and Manager, Workforce Planning in developing programs to support the workforce planning framework, methodologies and processes.

Key Accountabilities
At BCLC, our commitment to Social Purpose and our Values are the heartbeat of our vibrant culture We believe in creating an environment where every action, decision, and interaction embodies our Social Purpose and Values of Respect, Integrity, and Community. We invite all employees to join us in this exciting journey, ensuring that together, we make a positive impact every day.

• Applies specialized knowledge for visualization and insight generation. Delivers analytics products that assist in analyzing data to forecast workforce needs and conduct assessments to ensure the organization has the right people to deliver to its goals.
• Collaborates with People Insights team to help shape predictive modeling and forecasting.
• Transforms data into meaningful business insights and actionable plans and communicates opportunities and workforce trends to senior leaders in the business.
• Delivers workforce planning solutions by analyzing workforce data, identifying skill gaps, and developing targeted action plans.
• Facilitates strategic discussions on workforce trends, predictive resourcing, and future talent requirements.
• Utilizes data-driven forecasting and capability assessments to ensure BCLC is equipped with the right talent to deliver exceptional gambling entertainment now and into the future.
• Contributes to process improvements and operational efficiency initiatives.
• Partners with People & Culture (P&C) and business leaders to align workforce plans with business objectives and embed standardized planning practices.
• Collaborates with the Recruitment team to ensure workforce planning supports hiring strategies.
• Works with the Business Enablement Partners and Learning & Developing to facilitate succession planning and implement effective development programs.

Qualifications
A combination of education, experience, and demonstrated skills may be considered.

Education & Experience

• Bachelor's degree in a related discipline, such as Human Resources, Business Analysis, or Statistics;
• 3 to 5 years of experience in P&C Business Partnering combined with a solid understanding/ experience working with people workforce data and insights or related experience in previous roles involving strategic workforce planning;
• 3 years of relevant experience in development of data and analytic solutions, including a minimum of 3 years proven technical experience working within a complex business environment with the demonstrated ability to analyze business situations and develop innovative solutions.

Knowledge & Technical Skills

• Ability to translate data into actions and recommendations;
• Solid understanding of best practices in data visualizations and storytelling to diverse stakeholders;
• Strong technical writing skills, and able to write reports and document procedures;
• Proficient user of Microsoft Office Suite: Word, Excel, Outlook, etc.

COMPETENCIES

• Excellent attention to detail and accuracy;
• Strong business acumen to align both business objectives and P&C strategies with corporate goals to maximize shareholder value;
• Solid demonstration of problem solving and analytical thinking skills in addressing complex technical challenges;
• Strong interpersonal and relationship-building skills, and able to collaborate effectively with cross-functional teams;
• Strong communication skills to explain complex information in an effective manner;
• Strong collaboration skills working both within and across the organization, at all levels;
• Ability to work collaboratively in a team environment.

Preferred Qualifications May Include

• Basic understanding of workforce planning and analytics is a plus;
• CHRP designation is an asset;
• Understanding of Agile methodology or experience working with a cross-functional team environment would be an asset;
• Understanding of B.C. gaming industry would be an asset.

What's In It For You

• Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement
• We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
• Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning
• See all our rewards here

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong .

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more

If you require accommodation so you can be at your best in the interview, please let us know: .

All candidates must be at least 19 years of age and legally eligible to work in Canada