Carrier Compliance Auditor

1 week ago

Québec, Quebec, Canada Allen Lund Company, LLC Full time $50,000 - $80,000 per year

Our Story

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 38 offices and continue to grow

We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years

Why we're Awesome

  • Inclusive company culture

  • Training and Development

  • Competitive Compensation

  • Unparalleled Benefits & Wellness (we mean really good)

  • 401k with a generous match

  • Career Growth Opportunities

  • Transfer Opportunities

  • Share in Company ownership

  • Employee Recognition program

We are looking for a Carrier Compliance Auditor to join our team The Carrier Compliance Auditor will be responsible to review all carrier documentation to ensure compliance with Company policy, set up new carriers in the system, maintain and update carrier files, and review and process bills.

You will

  • Carrier Set-up

    • Retrieve electronic setup packet from setup dashboard

    • Monitor documentation to make sure information provided is correct and complete (W-9, Requirements, Insurance, MC Authority, Contracts)

    • Evaluate authority compliance

    • Check Safer System for licenses and safety ratings Call DOT when necessary

    • Contact RMIS representative for insurance verification when necessary

    • Assign a T# and enter/verify information from set-up packet into the Oracle System and complete setup

    • Make sure all new carrier information is filed away electronically in correct carrier file website

  • Customer Service as a dedicated representative to assigned office(s)

    • Help branch offices with carrier-related problems

    • Teach carrier to log onto website and complete online setup packet

    • Answer or redirect calls from carriers with questions

  • Mail

    • Pick up mail from post office box

    • Prepare for distribution to each office/dept at headquarters building

  • Updates and Maintenance

    • Change factoring information on Supplier and Invoice screens

    • Check carriers in Safestat and determine if carrier is loadable, take appropriate action

    • Make sure information is updated in the computer and filed in the appropriate file

  • Billing

    • Pick up mail from post office box

    • Open and sort mail received daily (including via email and fax)

    • Review and sort bills, in preparation for scanning and uploading

    • Scan and upload bills daily for assigned billing time

    • Answer Accounts Payable status questions (phone or email)

  • Special Projects

    • RIGS – Customer Service for Carriers

    • Assist with special projects as requested by the Department Manager.

Skills and Experience

  • 1 years in a customer service role

  • Highly organized and detail-oriented

  • Ability to work well under pressure in a fast-paced environment

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