Customer Service Attendant

2 weeks ago

Kitchener, Ontario, Canada City of Kitchener Full time $42,000 - $60,000 per year

Description
C ustomer Service Attendant (Community Centres)

Job S tatus: Continuous Part-Time

Pay & Grade : $ 22.39 to $23.28 hourly Band: 4

Hours of Work : Up to 24 hours per week

Initial location: Various Community Centre locations

Posting period: October 28, 2025 – November 4 , at 6:00PM)

Overview
We are seeking a Customer Service Attendant, Community Centres to support the day-to-day operations at our Community Centres . Successful applicants must be highly motivated individuals who can work independently and responsibly in assessing and responding to situations.

The Neighbourhood Programs and Services (NPS) Division has 14 Community Centres throughout the City of Kitchener. Applicants must have the ability to work sensitively and effectively with people from various abilities, life situations and cultural backgrounds. Preference will be given to those who have worked with a varied clientele including street involved people, those suffering from mental health and addiction issues, and sensitive populations. S uccessful applicants for this position should be able to draw upon exceptional customer service skills and be a great team player.

Responsibilities

  • Ensure safe and efficient operation of the Community Centre
  • Provide positive customer service in all aspects of job functions
  • Provide general office assistance as directed by centre staff
  • Provide general facility upkeep
  • Performs patron program registration functions
  • Attends to rentals on assigned shifts and performs all related rental duties
  • Performs other related duties as assigned

Please note the applicant must be available to work a variety of shifts including evenings, weekends, daytime, and holidays.

Requirements

  • Minimum Grade 12 Diploma
  • Minimum 6 months of related experience including providing customer service, administrative duties, cash handling
  • Valid Emergency First Aid Certificate or be willing to obtain post-hire
  • Proven ability to work independently with an ability to manage multiple tasks and job functions
  • Proven communication, problem solving, and customer service skills to work effectively with the public, staff, and volunteers in a diverse community setting
  • A working knowledge of computers to take registrations, perform cash handling, process payments, and provide community information to patrons
  • Mathematical skills and the ability to reconcile funds for partner agencies and City monies collected during shift
  • Ability to work effectively in a team environment
  • Physical ability to perform duties requiring lifting and moving of equipment, shoveling, cleaning etc.
  • Experience with administration, volunteer groups, and community programming would be an asset
  • Reliable transportation to travel to a variety of locations would be an asset
  • Ability to speak multiple languages would be considered an asset
  • Must be reliable with a good attitude and employment record

Department/ Division : Community Services , Neighbourhood Programs and Services

Group: Non-Union/Management

Competition Number:

Job Code: 9320

Number of positions : 3

Why work at the City of Kitchener

  • Guest Services Attendant 2025/26

    7 days ago

    Kitchener, Ontario, Canada Chicopee Full time $35,000 - $45,000 per year

    Position Title: Guest Services AttendantDepartment: Guest ServicesReports to: Supervisor, Guest Services or Designate Our Mission: Offer unique and memorable experiences through fun-filled programs, activities, and events Job Summary: The Guest Services Attendant is the first point of contact for our guests. This role is responsible for providing...

  • Flight Attendant

    5 days ago

    Kitchener, Ontario, Canada 9d2d9548-a8dc-4db4-9e41-e7b485a09052 Full time $40,000 - $70,000 per year

    Pivot Airlines is a Canadian airline committed to providing essential aviation services across the country and beyond. From ACMI operations to mission-critical charters for government agencies, First Nations communities, and corporate partners, our team is passionate about safety, reliability, and service excellence.As we continue to grow and expand our...

  • Convention Services Attendant

    7 days ago

    Kitchener, Ontario, Canada Bingemans Full time $30,000 - $50,000 per year

    Bingemans5 days agoKitchener, ONMid LevelcontractAbout the roleBingeman****s is one of the Waterloo Region's largest and most dynamic meeting and conference facilities. In addition, Bingemans is one of Southwestern Ontario's largest catering companies for both on and off-site events, with over 70 years of successful event experience.We are Waterloo Region's...

  • Customer Service Representative

    7 days ago

    Kitchener, Ontario, Canada H2O4Life Full time $60,000 - $68,500 per year

    Customer Service Representative Join H2O4Life – a proudly Canadian company dedicated to providing sustainable water solutions. We offer competitive pay, performance bonuses, and paid training — no prior experience required.This is a Monday to Friday position with no cold calling — all appointments are pre-scheduled. You'll meet with homeowners to...

  • Customer Service

    7 days ago

    Kitchener, Ontario, Canada Driven Brands Inc. Full time $35,000 - $45,000 per year

    Company:Driven BrandsDriven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change, Meineke Car Care Centers, Maaco, 1-800-Radiator & A/C, Auto Glass Now, and CARSTAR. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.Headquartered...

  • Rental Attendant 2025/2026

    7 days ago

    Kitchener, Ontario, Canada Chicopee Full time $35,000 - $45,000 per year

    Position Title: Rental Attendant (Seasonal)Department: RecreationReports to: Supervisor, Rental & Tech or DesignateOur Mission: Offer unique and memorable experiences through fun-filled programs, activities, and events Job Summary: Rental Attendants will be the first point of contact for guests using rental equipment. Your role is essential in ensuring...

  • Guest Attendant Non-Union

    2 weeks ago

    Kitchener, Ontario, Canada Sienna Senior Living Full time $45,000 - $55,000 per year

    Guest AttendantAspira Doon Village Retirement ResidenceWe are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada's leading owners and operators of seniors' residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. And we truly believe it is a privilege to serve...

  • Customer Service Representative

    5 hours ago

    Kitchener, Ontario, Canada Bank of Montreal Full time $34,750 - $44,900

    Application Deadline:11/23/2025Address:1375 Weber Street East Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and...

  • Customer Service Representative

    7 days ago

    Kitchener, Ontario, Canada U-Haul Full time $40,000 - $60,000 per year

    Location:555 Fairway Rd S, Kitchener, Ontario N2C1X4 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and...

  • Customer Service Representative

    2 weeks ago

    Kitchener, Ontario, Canada City of Kitchener Full time $60,197 - $74,649 per year

    DescriptionCustomer Service Representative (Revenue) (Temporary Full Time for Approximately 12 months)Job S tatus: Temporary Full-Time (for approximately 12 months)Pay & Grade: $ 60,097 to $74,649 annually , Grade : 6Hours of Work : 35 hours per weekInitial location: Kitchener City HallPosting period: October 28 to November 5, 2025 (at 6:00PM)OverviewWe're...