Manager E-commerce

Company Description

Who we are:

At RCL - Reitmans (Canada) Limited, we live and breathe fashion and customer experience every day. We believe that fashion is about more than just style — it's about empowering our customers with the confidence to shine when it matters most.

Whether through bold ideas at the design table or seamless experiences in our stores and digital channels, our goal is to create unforgettable moments. With a strong portfolio of brands and a passionate, creative team, we constantly reimagine what's possible in fashion retail.

Job Description

POSITION OVERVIEW

12-month contract

Reporting to the Director of E-commerce for the Reitmans brand, the E-commerce Manager is a key member of the marketing and e-commerce team and is the driver of online efforts. The E-commerce Manager is responsible for the achievement of the sales and gross margins plans of the online store. This individual, through the effective leadership of their team's accountabilities, will provide an online experience that surpasses the customer's expectations in terms of product content, creativity, ease of use, speed and freshness.

• Effectively manage a team of skilled creative and technical people that develop and maintain the web experience;
• Enhance the online store performance through site analysis and metric reviews. Review analyses with other members of management team to plan future online activities;
• Define strategy to improve the online experience by ensuring the key tools on the sites are effective and are assisting the sales conversion process with respect to navigation, search, UX, and other areas of the online experience.
• Develop benchmarks to measure success and ROI of the E-commerce initiative. Align all E-commerce activities to achieve and surpass objectives of performance according to these metrics;
• Collaborate with Marketing and Email/CRM teams to ensure alignment across channels and messaging while elevating the brand;
• Partner with Planning & Allocation team to ensure inventory levels, assortment and replenishment meet the growing demand from the online store;
• Work with Media team to ensure performance and acquisition targets are achieved, while following the storytelling calendar;
• Act as a strategic lead and liaison between Product teams to ensure online assortment needs are met through merchandising strategies (ex.: search results, navigation, categorization, online exclusives, and other merchandising strategies)
• • Create & execute new strategies using online personalization in order to help increase on-site conversion.

Qualifications

What You Bring

• Bachelor of Commerce, Administration, Management or related field;
• Experience 5 years + in retail buying and E-commerce as well as an understanding of Online Merchandising;
• Skilled in Microsoft Office and Windows, knowledge of Shopify and Google Analytics platforms as well as capable of managing multiple projects;
• Bilingual

Additional Information

What Sets Us Apart:

• Ultimate flexibility: Enjoy a hybrid work environment that ensures the perfect balance between work and personal life.
• Well-being first: Access a comprehensive benefits program designed to take care of you.
• Flexible time off: Paid leave, sick days, and vacation time to recharge and spend quality time with loved ones.
• Exclusive discounts: Enjoy 50% off regular-priced items from Penningtons, Reitmans, and RW&CO.
• Referral rewards: Refer friends and earn a bonus for helping us grow our talented team.
• Growth opportunities: Annual bonuses, career advancement, and tuition reimbursement to help you reach your professional goals.

Total rewards are aligned with your employment status, offering different perks depending on whether you're full-time, part-time, or under contract.

If this inspires you…let's talk. Send us your resume today

By the way, did you know that RCL - Reitmans (Canada) Limited has several hundreds of stores all across Canada and three fashion apparel banners? Get ready to join the Canadian fashion retail icon, with a great success story where you can have a voice and make a real difference.

There are many ways to wear a career at RCL #ReadytoRCL

Reitmans (Canada) Limited is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for providing an accessible candidate experience.

We thank all applicants. Only selected candidates will be contacted.