Regional Aftermarket Sales Manager

1 day ago

Red Deer County AB TS K, Canada Rocky Mountain Equipment Full time

JOB TITLE: Regional Aftermarket Sales Manager

POSITION TYPE: Permanent – Full Time

BRANCH: Multiple Branches in Alberta

REPORTING TO: General Manager Aftermarket

The Canadian agriculture industry is growing, and you could be part of the momentum with Rocky Mountain Equipment (RME). The largest independent dealer of Case IH and Case Construction equipment in Canada, RME consists of 48 construction and agricultural equipment branches across Alberta, Saskatchewan and Manitoba. Our commitment of doing Right by You empowers us to provide a consistent, reliable and safe experience to all our customers and build long-lasting relationships with the greater community.

The role is responsible for a regions of RME branch locations in Alberta and travel is required 75% of the time. We offer a competitive salary, fleet vehicle, Annual Incentive Plan (AIP), benefits including health and dental coverage, personal days and an Group Retirement Plan.

Job Duties and Responsibilities Include:

  • Implement a branch business plan for the Parts & Service Departments in their region by helping to identify and evaluate all current and new business growth opportunities in both segments
  • Execute actionable plans that improve Customer Satisfaction Index scores with deployment of targeted training and best practices in conjunction with training and development.
  • Assist Service and Parts Managers in establishing key customer relationships with targeted contact management and on-site customer visits.
  • Support Service Managers in identifying and leveraging key strategic accounts
  • Ensure set productivity targets are met by motivating, organizing and encouraging teamwork.
  • Work closely to implement all marketing plans and to improve aftermarket sales share penetration. Responsible for dealer's sales performance in accordance with established plans.
  • Work with Service and Parts Managers to target new customers
  • Ensure Managers have training and support and understanding of all Management functions and Standard Operating Procedures
  • Provide individual branch Parts/Service/AOS needs assessment, develop action plan with individual Service/Parts managers and achieve measurable business results
  • Employee must adhere to all Occupational Health and Safety Standards. The company is committed to the protection and wellness of its employees.
  • Liaise with other Regional Managers at RME for optimal branch performance and to foster teamwork with RME's Aftermarket departments and Sales departments.

Job Requirements and Qualifications Include:

  • Leadership and mentorship of individuals to ensure appropriate staffing, training and employee development.
  • Superior written communication skills (proposals, presentations, customer experience reviews).
  • Strong and proven Project and Time Management skills.
  • Ability to effectively work under tight deadlines and manage projects independently
  • Strong organizational skills and keen to attention and detail
  • Strong computer skills including Excel, Word, PowerPoint and Outlook
  • Solid knowledge of technical aspects of agriculture and industrial equipment
  • Proven experience managing multi-branch/multi-disciplined business groups
  • Strong understanding of:
  • Labour rate pricing
  • Shop supply pricing
  • Service market potential
  • Service marketing activities
  • Recovery rate
  • Parts department pricing & matrix
  • Loss sales reports
  • Inventory valuation
  • Inventory control
  • Asset turnover

We thank all applicants for their interest, however only candidates selected for an interview will be notified. We regret that we cannot accept phone calls regarding the status of an application.

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