Inside & Counter Sales

2 weeks ago

Medicine Hat AB TA E, Canada Southern Irrigation Full time

Southern Irrigation is actively looking for a Full-Time Inside & Counter Sales Person for our Medicine Hat location. The successful candidate should excel in customer service, have good communication skills, and a positive attitude.

Job Title: Inside & Counter Sales

Location: 1566 Gershaw Dr SW, Medicine Hat, AB

Job purpose: This position's primary responsibilities are to increase sales and profitability by building and maintaining strong relationships with customers primarily through phone, email, and at the sales counter.

Key Result Areas

  • Customer Service – Strong relationships are being built and maintained.
  • Sales – Total sales and margin goals are set and met.
  • Technical knowledge – Training (product knowledge and application) goals are set and met.
  • Teamwork – Communicating, mentoring, networking, and helping other team members, departments, or locations.

Job Duties and Responsibilities

  • Deliver personalized attention to each customer, providing the best in quality service and value.
  • Take ownership of key accounts with face-to-face interactions, company swag, showing interest in their projects, etc.
  • Answer customer inquiries via phone and email and process POS transactions and payments at the front counter
  • Work effectively within customer relationship management (CRM) software (creating leads, following up on leads, turning leads into orders, following up on purchases)
  • Monitor quote success rates and watch for trends; reporting details on reasons for unsuccessful quotes in CRM software for sales lead review.
  • Attend year-round training sessions and product knowledge seminars, pursue industry certifications when training and testing is available
  • Work with team mates to learn, mentor, and assist with workload

Competencies

  • Irrigation theory and product knowledge
  • Working understanding of costs, pricing, margin, mark-up, and currencies
  • An empathetic communicator, able to see things from the other person's point of view
  • High energy levels that are contagious to customers and coworkers
  • Excellent time-management, planning, organization, and people skills
  • Understands the drivers of return on investment for each customer
  • Shows natural leadership ability by taking ownership of tasks, encouraging high performance within the team, fostering a positive work environment, and contribution to team cohesion and shared success
  • Takes initiative in daily operations with an eye toward future supervisory responsibilities

Core Values

  • Work ethic; be punctual, intelligent and efficient
  • Win

    as a team; care for your coworkers professionally and personally
  • Wow our customers; be respectful, intuitive, personal and efficient

As a provider of intelligent water solutions, Southern Irrigation strives to be best in the industry, and in return we provide amazing opportunities for our people.

Southern Irrigation offers impressive employee benefits such as 100% employer-paid health benefits plan, RRSP matching, culture and community events, and opportunities for employee bonuses.

At Southern Irrigation we know our success is based on having all "A" players rowing in the same direction. Our Work (hard), Win (as a team), and Wow (our customers) attitude makes the environment at Southern Irrigation both challenging and fun.

  • Inside & Counter Sales

    1 week ago

    Medicine Hat, Alberta, TA E, Canada Southern Irrigation Full time

    Southern Irrigation is actively looking for a Full-Time Inside & Counter Sales Person for our Medicine Hat location. The successful candidate should excel in customer service, have good communication skills, and a positive attitude. Job Title: Inside & Counter SalesLocation: 1566 Gershaw Dr SW, Medicine Hat, ABJob purpose: This position's primary...

  • Parts Counter/Inside Sales

    2 days ago

    Cold Lake, AB TM S, Canada Korol Automotive Ltd. Full time

    Company: NAPA Auto PartsPosition: Parts Counter / Inside SalesNAPA Auto Parts is a leading North American distributor of quality automotive replacement parts and related products. Our Cold Lake location has an immediate opening for a Parts Counter / Inside Sales representative. We are seeking an ambitious, customer-focused individual with previous parts or...

  • Inside and Counter Sales

    2 weeks ago

    Wetaskiwin, AB TA H, Canada BARTLE & GIBSON Full time

    DUTIES AND RESPONSIBILITIESOffering exceptional customer service at our counter and over the phoneResponding to inquiries and processing incoming calls and orders in the systemSourcing materials for customers when currently not in stockDeveloping and maintaining positive customer relationshipsHandling returns as requiredKeeping counter and sales area...

  • Inside Sales Representative

    1 week ago

    Calgary, AB TA L, Canada Unicon Concrete Specialties Ltd. Full time

    Unicon is a leading construction product distributor in Western Canada. Proudly 100% Canadian, we are an employee powered organization with a reputation for providing the best possible products and service available in the industry.Position SummaryThe inside sales representative is a "customer-centric" individual who is responsible for cultivating, growing,...

  • Inside Sales

    3 days ago

    Calgary, AB TB M, Canada Brite-Lite Lighting and Electrical Distributors Full time

    OverviewWe are seeking a motivated Inside Sales / Counter Representative to join our team. This role involves engaging with customers, managing sales processes, inventory and providing exceptional customer service.The ideal candidate will possess strong communication skills, a proactive sales mindset, and familiarity with LED lighting and electrical...

  • Counter Sales

    1 week ago

    Medicine Hat, Alberta, TAB, Canada Bartle & Gibson Career Full time

    Do you enjoy building a rapport with customers and better understanding their needs?Are you sales oriented?If you've answered yes to these questions, then come join our team at Bartle & GibsonWe are currently in search of a career orientated person to join our Customer Service team on both the plumbing and electrical side. The position operates in a fast...

  • Inside Sales Associate-Alliance

    1 week ago

    Edmonton Main, AB, Canada Westburne Full time

    Description:Westburne is much more than electrical products. We are Canada's market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow.To learn more about Westburne, please visit us...

  • Inside Sales Associate

    3 days ago

    Calgary, AB TC C, Canada MASTER HALCO Full time

    Overview:Secure a sales career within the fence / building products industryMaster Halco Fence & Deck Supply, North America's leading manufacturer/distributor of fence, decking, and outdoor structure products is seeking an Inside Sales Associate in Calgary.The Inside Sales Associates work on the phone and at our branch's counter desk to service contractors,...

  • Inside Sales Representative

    2 weeks ago

    Red Deer, AB TN R, Canada Sinclair Supply Ltd Full time

    Sinclair Supply Ltd., a leader in the wholesale distribution of HVACR products, has been proudly serving our employees, industry, and customers since 1946. Come join our team of likeminded individuals, and experience an outstanding company culture filled with growth-oriented opportunities.Why You'll Love UsOutstanding company culture. We run on the values of...

  • Senior Mountain Bike Sales Associate

    4 days ago

    Calgary, AB TG E, Canada The inside line Full time

    We're looking for a passionate mountain biker to join our sales teamAs a Sales Associate at The Inside Line, you'll dive deep into the world of mountain bikes, connect with passionate riders, and help customers find exactly what they need. You'll build real relationships with our community and gain valuable experience in the bike industry. This role also...