General Manager

Western Truck & Tire (WTT), developed by Western Sales Ltd., is a new, fully integrated commercial service center supporting heavy-duty trucking, agricultural fleets, industrial equipment, and passenger vehicles across West-Central Saskatchewan. Operating out of a 48,000 sq. ft. facility, WTT houses multiple national brands — including OK Tire and A&I/Ag Parts — along with additional strategic partners. The location features a complete diesel services division, SGI inspection station, and extensive on-farm and on-highway service capabilities.

Position Summary
The General Manager is responsible for the overall operational, financial, and people leadership of Western Truck & Tire in Rosetown. This role oversees all business units — OK Tire, Retail/Wholesale Parts, Diesel Services, SGI Inspection Station, and On-Site Service — ensuring operational excellence, service quality, profitability, safety, and strong team performance.

Key Responsibilities
1. Leadership & People Management

• Lead, mentor, and support all department leaders and staff, including the Service Manager, Tire Division Sales Manager, Parts Manager, Shop Foreman, Technicians, Tire Technicians, Parts Staff, and Service Writers.
• Foster a high-performance culture built on teamwork, accountability, and safety.
• Oversee recruitment, onboarding, training, scheduling, performance management, and succession planning.

2. Operations Management

• Manage day-to-day operations across all business units.
• Ensure efficient shop workflow, bay utilization, technician productivity, and timely service execution.
• Work closely with the parts team to maintain strong alignment between parts availability and service operations.
• Ensure operational consistency, proper documentation, safety compliance, and service quality across the facility.

3. Financial & Business Performance

• Take full ownership of the location's P&L, including budgeting, forecasting, and managing expenses.
• Monitor service margins, parts revenue, tire program performance, and labor utilization.
• Implement effective pricing strategies aligned with OK Tire and other business frameworks.

4. Customer Experience & Market Development

• Build and maintain strong relationships with regional trucking companies, farmers, fleets, and oil & gas clients.
• Lead customer retention initiatives, fleet service programs, and new business development efforts.

5. Safety, Compliance & Quality

• Ensure compliance with SGI standards, safety protocols, and multi-brand requirements.
• Maintain a clean and safe facility, following WHMIS, OH&S, and environmental regulations.

6. Strategic Growth & Cross-Division Integration

• Support ag equipment tire/track distribution and provide overflow repair support as needed.
• Identify new service offerings and revenue opportunities to support long-term growth.

Qualifications & Experience

• 7+ years of leadership experience in truck/automotive service, tire operations, fleet maintenance, or heavy-duty mechanical environments.
• Knowledge of agricultural equipment, sprayers, or commercial fleet operations.
• Proven experience leading teams of technicians and frontline staff.
• Strong operational and business acumen with demonstrated P&L accountability.
• Knowledge of safety, compliance, and equipment standards.
• Experience with OK Tire, NAPA, or similar programs is considered an asset.

Competencies

• Operational leadership
• Brand stewardship
• Customer service excellence
• Financial decision-making
• Workflow optimization
• Inventory & supply management
• Safety compliance
• Relationship building

Compensation
WTT offers a competitive salary, performance incentives, a comprehensive benefits package, and relocation assistance (if needed). Compensation will reflect the seniority and scope of the role.

At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.