ERP Business Analyst

Build an Aviation Career You're Proud Of

At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term.

The ERP Business Systems Analyst plays a key role in supporting StandardAero's enterprise applications, ensuring that business processes run efficiently across operations, supply chain, finance, and maintenance/repair/overhaul (MRO) environments. This role serves as a bridge between business stakeholders and technical teams, identifying and documenting requirements, troubleshooting issues, and managing delivery of bugs and enhancements that support StandardAero's operational excellence.

What you'll do:

• Manage the Software Development Lifecycle (SDLC) for software bugs and enhancements, ensuring deliver of changes that meet the stakeholder requirements and timeline.
• Lead the definition, development, and documentation of software's business requirements and specifications in collaboration with internal users and departments.

ERP Support & Troubleshooting

• Provide day-to-day functional support for StandardAero's ERP systems, including issue triage, root-cause analysis, and coordinating fixes.
• Monitor system performance and data integrity; escalate technical issues to developers or vendors as needed.
• Assist users with inquiries, process questions, and system navigation.

Business Process Analysis

• Work with business stakeholders to understand operational needs and translate them into functional requirements.
• Map current and future-state processes, identifying opportunities for improvement or automation.
• Support change management activities, including documenting training materials and assisting with user adoption.

Enhancement & Project Support

• Participate in ERP enhancement projects, upgrades, and integrations, ensuring requirements are clearly defined and validated.
• Collaborate with IT, PMO, and business groups to design, test, and implement new features and modules.
• Perform functional testing, regression testing, and support UAT with end users.
• Assist in defining software development project plans, including scoping, scheduling, and implementation.

Data & Reporting

• Assist in developing dashboards, queries, and reports to support business decision-making.
• Ensure data quality and consistency across ERP modules and integrated systems.

Cross-Functional Collaboration

• Work closely with operations, supply chain, finance, engineering, and MRO business units to understand unique requirements.
• Partner with vendor support teams to resolve issues and evaluate enhancement options.
• Provide training and coaching to end users across the enterprise.

Position Requirements:

• Must be authorized to work in Canada and/or the U.S.
• High school diploma or GED required.
• Post-Secondary Education in Business, Business Analysis, Computer Science, or Computer Engineering Technology
• At least 3 - 5 years' experience with ERP system technology, and deep business understanding of ERP domains (Accounting, Fixed Assets, Payroll, Human Resources, Inventory Management, Sale, Purchasing, etc)
• Strong interpersonal, communication and problem-solving skills.
• Experience in eliciting requirements end-users for insight on functionality, interface, problems, and/or usability issues. 
• Ability to translate business needs into clear requirements and documentation.
• Strong written, oral, and interpersonal communication skills and to be able to communicate effectively with non-technical staff.
• Keen attention to detail and proven analytical and problem-solving abilities.
• Strong understanding of core business (manufacturing) processes: procurement, inventory, production, finance, or Maintenance, Repair and Overhaul (MRO).
• Excellent problem-solving skills and attention to detail.
• Strong communication and stakeholder-management skills.

Preferred Characteristics:

• Experience and /or training in Agile software development 
• ERP System experience (SAP, Sage, Infor, etc.)
• Implemented solutions in ERP system, work orders, shop operations, supply chain, etc. Writing Oracle/SQL scripts, databases.
• Ideally 3+ years experience in ERP space, 5 years IT overall
• Manufacturing environment experience or MRO facility preferred.
• Experience in aerospace, aviation MRO, or manufacturing environments.
• Familiarity with SQL queries, reporting tools, or system integrations.
• Experience participating in ERP implementations or upgrades.
• Knowledge of ITIL processes for incident/change management.

Raising the Standard of Excellence since 1911

With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.