Service Advisor

2 weeks ago

Toronto, Ontario, Canada Golden Mile Chrysler Full time


Golden Mile Chrysler is looking for a Junior Service Advisor to join our team

Jr. Service Advisors are the first point of contact for customers coming in to our Service department, and build lasting relationships with their customers, advising them on the best practices for keeping their vehicles safe and properly maintained. Jr. Service Advisors work with our sales team, service appointment coordinator and experienced technicians to provide the outstanding service that our customers have come to expect.

You will be fully trained on all of the processes and software they will be using, including the overall aspects of the parts and service departments of the dealership; learning about each department in the dealership to understand how they all work together. Training will be received on the various parts and service related tasks. Service Advisors are responsible for executing service processes with diligence, customer service and safety in mind. They are required to provide each customer with a personalized service experience in order to foster excellent relationships. Jr. Service Advisors provide the customer with an experience that earns the right to their business.

The working hours for this position will be usually day shifts with occasional weekends or evening shifts.

What do I need?

The minimum schooling requirement is a High School Diploma or equivalent.

Experience in Chrysler automotive customer service is preferred, however not mandatory

Candidates successful in this position possess the following characteristics:     

Being a collaborative professional who promotes teamwork and works cohesively within a team-oriented environment

Experience in Customer service

Excellent computer skills

Attention to detail

Outgoing, enthusiastic and self-starter person

Interpersonal skills and conflict resolution skills

Product knowledge and the ability to explain and train based on the content.

Compensation:

Competitive base salary with bonus component

Comprehensive Benefits Package

Professional Development and Training Opportunities

Employee Purchase Program

Retirement Savings Plan

Employee & Family Assistance Program

Employee Perks Program

Corporate Discounted Membership with GoodLife Fitness

Discounted Home & Auto Insurance

The Palladino Auto Group welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit: 



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