General Manager

WHO ARE WE?

At GRETA, our culture is fun, but we are still serious about what we do. Our vision is to be recognized as a unique bar serving high quality and unique Street food. Our mission is to provide the highest level of hospitality through a valued team delivering excellent products, facilities, and service. We want to provide a place where everyone feels comfortable letting loose and having fun.

WHO ARE YOU

• You are the life of the party If there is one thing you do best, it's throwing an epic party that people are talking about for days after
• You are social, outgoing, fun
• You love meeting people and forming genuine connections
• You get energized by bringing people together and seeing them have a great time
• You are an innovative leader, ready to grow and take on new challenges
• More than anything you love meeting and forming genuine connections with people, You get energized by bringing people together and seeing them have a good time

POSITION OVERVIEW

As a General Manager, you will be instrumental in ensuring the delivery of exceptional guest experiences while maintaining our commitment to a fun and vibrant atmosphere. Leveraging your extensive experience, you will lead a team dedicated to upholding our high standards of service and quality in both food and beverage offerings. Your role will involve coaching and developing staff, managing front-of-house costs, and implementing effective scheduling techniques to meet operational targets. If you thrive in a dynamic environment, possess strong leadership skills, and are passionate about delivering outstanding hospitality, we invite you to join our team as a General Manager.

SKILLS AND QUALIFICATIONS

• Minimum 5 years experience in a hospitality management position
• Strong leadership skills, with the ability to coach and develop teams effectively
• Excellent verbal and written communication skills
• Exceptional organizational abilities, capable of maintaining high standards in a fast-paced environment
• Proficient in financial analysis and reporting
• Proficiency in Google Suite (Docs, Sheets, Gmail, Google Calendar etc.)
• Experience with POS systems (LightSpeed is considered an asset)
• Experience with reservation booking systems and CRMs (OpenTable, TripleSeat or similar is considered an asset)
• Customer-focused mindset, dedicated to ensuring excellent guest experiences
• Ability to multitask and prioritize tasks efficiently
• Familiarity with inventory management and scheduling techniques
• Strong problem-solving skills, with the ability to address issues promptly and effectively

DUTIES AND RESPONSIBILITIES

• Ensure excellent guest experiences and uphold high standards for food and beverage programs
• Mentor and train employees regularly, focusing on coaching, development, and onboarding
• Manage all front-of-house costs, achieving weekly inventory targets
• Utilize social media to drive guest engagement and brand awareness
• Employ effective scheduling techniques to meet labor targets
• Oversee scheduling, hiring, and staff performance to ensure smooth operations
• Perform necessary administrative tasks to support smooth store operations
• Flexibility to work evenings, weekends, and holidays as needed to support business operations
• Work hand and hand with the Chef to ensure cleanliness, organization, costing, menu development, etc.

COMPENSATION, BENEFITS & PERKS

• Total compensation of $70,000 -$85,000 inclusive of gratuities and bonus potential. **Base salary start rate is dependent on experience.
• Weekly gratuities and an annual profit-based bonus program
• Salary reviewed annually
• Cell Phone Allowance
• 2 - 3 weeks paid vacation (varies based on experience)
• Industry leading 60% food & beverage manager discount available company-wide at all GRETA and Hudsons Canada's Pub locations
• Health Benefit Package (after a 3-month full time probationary period has been completed)
• Duty meals
• Professional Development opportunities
• Opportunity for Performance-based Rewards Trip
• Annual GRETA Merch Allowance
• Relocation Allowance (negotiable)

A cover letter is not required, but highly encouraged. Only candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $70,000.00-$85,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care

Experience:

• Bar / Restaurant management: 5 years (required)

Licence/Certification:

• ProServe (required)
• ProTect (preferred)

Location:

• Edmonton, AB T5J 3M5 (required)

Work Location: In person