Director of Travel Operations

5 hours ago

Ottawa, Ontario, Canada AEROCONE TRAVELS CANADA INC Full time

Aerocone Travels Canada Inc. is a Canadian-based travel and consulting organization with a growing international footprint. We deliver structured travel solutions across leisure, corporate, diaspora, and business mobility segments.

We are seeking an experienced
Director of Travel Operations
to provide strategic leadership, operational oversight, and performance excellence across our travel services portfolio.

JOB DESCRIPTIONS:

This senior leadership role is responsible for driving operational strategy, ensuring service excellence, strengthening partner relationships, and scaling travel operations in line with Aerocone's growth objectives in Canada and international markets.

KEY RESPONSIBILITIES:

  • Provide strategic leadership and oversight for all travel operations across Aerocone Travels Canada Inc.
  • Design, implement, and continuously improve operational frameworks, policies, and service standards.
  • Oversee end-to-end travel operations including planning, bookings, vendor coordination, service delivery, and post-travel support.
  • Lead and manage relationships with airlines, hotels, tour operators, logistics partners, and service vendors.
  • Ensure compliance with Canadian travel regulations, contractual obligations, and internal governance standards.
  • Monitor operational performance through KPIs, service benchmarks, and quality assurance metrics.
  • Drive efficiency, risk management, and cost optimization initiatives.
  • Collaborate with executive leadership, finance, sales, and client service teams to support business growth.
  • Lead, mentor, and develop high-performing operational teams.
  • Manage escalations, service disruptions, and client concerns with professionalism and accountability.

REQUIREMENTS:

  • Bachelor's degree in Business, Travel & Tourism, Operations Management, or a related discipline (Master's degree is an asset).
  • Significant senior-level experience in travel operations, tourism management, or service-based operational leadership.
  • Strong understanding of Canadian and international travel operations, vendor management, and compliance.
  • Proven leadership, decision-making, and stakeholder engagement skills.

  • Director of Operations

    7 days ago

    Ottawa, Ontario, Canada Reliance Impact Full time

    Director of Operations (ICI General Contractor)Compensation:$200,000–$220,000 (base), plus bonus/benefitsThe OpportunityWe're an established ICI General Contractor looking for a high-impact Director of Operations to bring structure, pace, and consistency to how we deliver projects. This is a senior leadership role for someone who can tighten execution,...

  • Bilingual Travel Medicine Nurse

    2 days ago

    Ottawa, Ontario, Canada Byward Clinic Management Full time

    POSITION TITLE: Bilingual Travel Medicine NurseDIVISION:ByWard Clinic Management (BCM)JOB STATUS:Contract (1 year Part-Time; 10-15 hours/week)JOB REPORTS TO:Executive Director – BWFHTRATE: Fee for Service; 75% Consulting FeeORGANIZATIONAL DESCRIPTIONByWard Clinic Management (BCM) operates a busy clinic and offers a comprehensive range of primary and...

  • Bilingual Travel Medicine Nurse

    1 week ago

    Ottawa, Ontario, Canada ByWard Clinic Management Full time

    POSITION TITLE: Bilingual Travel Medicine NurseDIVISION: ByWard Clinic Management (BCM)JOB STATUS: Contract (1 year Part-Time; 10-15 hours/week)JOB REPORTS TO: Executive Director – BWFHTRATE: Fee for Service; 75% Consulting FeeORGANIZATIONAL DESCRIPTIONByWard Clinic Management (BCM) operates a busy clinic and offers a comprehensive range of primary and...

  • Director of Operations and Compliance

    5 days ago

    Ottawa, Ontario, Canada Atreides Caseri Inc. Full time

    Director of Operations & ComplianceLocation: Canada (remote-first with periodic in-person requirements)Reports to: President or Vice PresidentEmployment Type: Full-timeRole OverviewThe Director of Operations & Compliance (Canada) serves as a senior operational partner supporting the company's work in Canada and across regulated programs. This role is focused...

  • Director, Finance and Operations

    2 weeks ago

    Ottawa, Ontario, Canada BRION RAFFOUL LLP Full time

    BRION RAFOUL LLPis a leading IP boutique law firm in Canada, situated in Westboro, Ottawa. Our exceptional team is passionate about helping innovative companies protect their ideas, designs and brands worldwide. Our clients include domestic and multinational companies, government agencies, as well as universities.We are seeking a Director, Finance, and...

  • ASSISTANT TO THE MUSIC DIRECTOR AND OFFICE ADMINISTRATOR

    2 days ago

    Ottawa, Ontario, Canada National Arts Centre Full time

    Introducing the National Arts CentreThe National Arts Centre (NAC) is Canada's bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams-the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety-and nurtures...

  • Assistant Director

    5 days ago

    Ottawa, Ontario, Canada Youth Services Bureau of Ottawa Full time

    Title:Assistant Director, Mental Health ServicesReports to:Director, Mental Health ServicesLocation:2675 Queensview Drive, Ottawa, ONStatus:Full-time, PermanentSalary Range:$92, $111,758.40Schedule: 40 hours per week; Monday to Friday (Some evenings and weekends required)Bargaining Unit Status: ExcludedLanguage Requirement: English is essential, French is...

  • Operations Coordinator

    4 days ago

    Ottawa, Ontario, Canada Dexterra Full time

    Company Description WHO ARE WE?We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate...

  • Operations Coordinator

    4 days ago

    Ottawa, Ontario, Canada Dexterra Full time

    Company DescriptionWHO ARE WE?We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate...

  • Operations Coordinator

    2 days ago

    Ottawa, Ontario, Canada Dexterra Full time

    Company Description WHO ARE WE? We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by...