Associate Operator

At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the right place. 

Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting 

About you and this role:

Dow has an exciting opportunity for an Associate Operator located in Toronto, Ontario, Canada.

The Associate Operator operates assigned equipment or areas of the Plant. Performs and reports on operational related activities per the Operations Dashboard (OPD)-Tasks List. Utilizes discretionary time to enable sustainable performance results for the facility. Utilizes operations knowledge and experience, to proactively operate the plant in a safe, reliable and optimal manner. Works with Shift Team members to efficiently anticipate and resolve unplanned events within the capabilities of the shift team and effectively escalates issues that cannot be resolved to the appropriate support roles. May provide training to less experienced operators. Requires established basic technical skills to perform a range of routine work activities using existing processes and methods. Note: Operator Progression is managed at the site level.

Responsibilities:

• Follows Operating Discipline policies, principles, procedures, standards and practices to ensure safe, reliable and efficient operation of assigned plant areas. Ensures adequate operating discipline is available for all planned and unplanned activities.
• Operates and field checks process equipment. Monitors process conditions, key performance metrics, equipment and control systems and makes appropriate decisions to maintain and/or achieve desired rates and conditions aligned with Plant/Site/Business goals.
• Performs scheduled operational and related tasks and tasks that arise as a result of resolving unplanned events.
• Works with shift team members and other shift teams to leverage skills and knowledge to balance workload ensuring assigned tasks are completed by due dates.
• Conducts effective shift relief, as defined in facility specific operating discipline and tools, to ensure effective communication and handoff to arriving shift team.
• Maintains qualification in assigned areas, per facility policy, and completes training goals in a timely manner. This includes using discretionary time to address skills and knowledge gaps.
• Mentors and trains new and existing operations personnel on process operation, troubleshooting and the use of operating discipline in alignment to plant's training process.
• Performs Immediate Response activities, as assigned.
• Initiates and documents preliminary investigations according to plant specific process/criteria and participates in formal and informal Root Cause Investigations for events involved in or by request.
• Tracks and utilizes the plant's key performance metrics on shift that are applicable to the Operating the Plant role to optimize operations and identify improvement opportunities. Uses process knowledge and skills to make improvements in plant performance and operating discipline. Proactively identifies improvements and opportunities utilizing the facility improvement processes, appropriate management of change processes and communication tools.
• Performs Autonomous Maintenance, including minor repairs and preventative maintenance, utilizing appropriate policies, procedures, processes and disciplines. Note: Subject to local agreements.

Your Skills:

• Communication: Clearly convey information and ideas to ensure understanding and collaboration.
• Mechanical Principles: Apply fundamental concepts of mechanics to analyze and solve technical problems.
• Chemical Hazards: Identify and manage risks associated with handling and exposure to hazardous chemicals.
• Process Flow Diagrams (PFDs): Interpret and utilize PFDs to understand and optimize process operations.
• Adaptability: Adjust effectively to changing conditions, priorities, and challenges in the workplace.
• System Procedures: Follow established protocols to maintain consistency, safety, and efficiency in operations.
• Mechanical Aptitude: Demonstrate practical skills and understanding of mechanical systems and equipment.
• Process Safety: Implement measures to prevent accidents and ensure safe operation of industrial processes.
• Detail-Oriented: Maintain accuracy and precision by focusing on the finer aspects of tasks and processes.
• Emergency Procedures: Respond quickly and correctly to emergencies by following predefined safety protocols.
• Chemical Processes: Understand and apply principles of chemical reactions and operations in production environments.
• Time Management: Prioritize tasks and manage time effectively to meet deadlines and optimize productivity.
  Risk Awareness: Recognize potential hazards and take proactive steps to minimize risks in all activities.

Qualifications:

• A minimum of a Technical Diploma/Trade Certificate or a 4th class power engineering certification and a High School Diploma or GED is required.
• A minimum of 1-year relevant industrial experience in chemical or related industrial environment is required.
• Able to work a 12-hour rotating shift schedule, overtime will be offered as required.
• Ability to wear full face respirator.
• Ability to safely work in a plant environment, meet physical demands, work at elevated heights, and comfortably use PPE and safety equipment. Must be familiar with or open to training on proper equipment usage.
• Able to drive a forklift and other vehicles is preferred.
• A minimum requirement for this Canada based position is the ability to work legally in Canada.  No visa sponsorship/support is available for this position.

Additional Notes:

• This position is located in Toronto, Ontario, Canada.
• Dow does not offer relocation if the position is offered to someone who lives outside the area or reimbursement for travel to and from interviews. If you consider a position that is not within the area you reside you will be responsible for all cost that incur

Benefits – What Dow offers you 

We invest in you. 
 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees' Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
• Paid time off to care for family members who are sick or injured.  
• Paid time off to support volunteering and Employee Resource Group's (ERG) participation. 
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow
Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting 

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on

At Dow, diversity and inclusion are inherent in our work environment. We are committed to building a vibrant, diverse and talented employee base – and helping each employee grow and develop as part of Dow's inclusive global community. Dow has an accommodation process in place to support employees with disabilities. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR and select option 8.

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