Senior User Research Specialist

1 week ago


Toronto, Ontario, Canada Behaviour Interactive Full time $80,000 - $120,000 per year
Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting unforgettable experiences across PC, console, and mobile platforms. We're a dynamic, independent studio of over 1200 passionate employees, with studios in Toronto (Behaviour Toronto), Rotterdam (Behaviour Rotterdam) and in the UK (Behaviour UK–North & South). Our day to day revolves around two core business focuses: Services and Original Games. Our Services team collaborates with gaming and entertainment giants like Disney, Sony, Activision, and Nintendo, delivering exceptional work-for-hire development and pioneering immersive location-based entertainment (LBE). Meanwhile, our Original Games unit pushes our creative limits, with our signature IPs, including the iconic Dead by Daylight. Join us and be a part of the future of interactive entertainment
At Behaviour Interactive, we believe in giving everyone a fair shot. We embrace a diverse and creative environment where everyone is celebrated. We value folks of all ages, sex, ethnicity, colour, ethnic or national origin, religion, sexual orientation, gender identity, civil status, disability, or any other protected characteristics as per applicable law
Behaviour is committed to creating player-first experiences, and the Senior User Research Specialist plays a pivotal role in ensuring our games resonate deeply with our audience. By conducting in-depth user studies and applying qualitative and mixed-method approaches, you'll uncover rich insights that illuminate player motivations, behaviors, and experiences, guiding design, product strategy, and overall player engagement
In this role, you'll make an impact by planning and facilitating user research sessions, synthesizing findings, and collaborating closely with multidisciplinary teams. Your ability to interpret nuanced feedback will influence creative, technical, and strategic decisions, helping us craft gameplay experiences that truly captivate and connect with players worldwide. In this role you will: Prepare and conduct user tests, analyze results, and present findings to stakeholders. Collaborate with game design, product management, and other researchers to integrate insights into game development and product strategies. Develop and maintain research protocols, including observation grids, interview guides, and questionnaires. Apply a variety of qualitative and quantitative methodologies (e.g., usability testing, surveys, longitudinal studies). Contribute to knowledge sharing through documentation and workshops. What we're looking for: 5 years of experience in user research (games industry experience is a plus). Strong fundamentals in research methodologies (mix-method approaches, survey design, data analysis) and UX principles. Master's degree in social science, psychology, UX design, marketing or equivalent. Strong ability and willingness to work effectively in a team environment. Knowledge of the video games industry is a prerequisite. Dans ce rôle, vous devrez : Préparer et réaliser des tests utilisateur·rice·s, analyser les résultats et présenter les conclusions aux parties prenantes; Collaborer avec les équipes de game design, de gestion produit et les autres chercheur·euse·s afin d'intégrer les insights dans le développement des jeux et les stratégies produit; Développer et maintenir des protocoles de recherche, incluant grilles d'observation, guides d'entretien et questionnaires; Appliquer une variété de méthodologies qualitatives et quantitatives (ex. tests d'utilisabilité, sondages, études longitudinales); Contribuer au partage des connaissances via la documentation et des ateliers. Ce que nous recherchons : 5 années d'expérience en recherche utilisateur (une expérience dans l'industrie du jeu vidéo est un atout); Solides bases en méthodologies de recherche (approches mixtes, conception de sondages, analyse de données) et en principes UX; Diplôme de maîtrise en sciences sociales, psychologie, design UX, marketing ou équivalent; Grande capacité et volonté de travailler efficacement en équipe; Connaissance de l'industrie du jeu vidéo : un prérequis. Behaviour s'engage à créer des expériences centrées sur les joueur·euse·s, et le rôle de Spécialiste Senior·e en recherche utilisateur est essentiel pour garantir que nos jeux résonnent profondément auprès de notre audience. En menant des études utilisateur·rice·s approfondies et en appliquant des approches qualitatives et mixtes, vous révélerez des insights précieux qui éclairent les motivations, comportements et expériences des joueur·euse·s, guidant ainsi le design, la stratégie produit et l'engagement global
Dans ce rôle, vous aurez un impact concret en planifiant et en animant des sessions de recherche utilisateur·rice·s, en synthétisant les résultats et en collaborant étroitement avec des équipes multidisciplinaires. Votre capacité à interpréter des retours nuancés influencera des décisions créatives, techniques et stratégiques, contribuant à façonner des expériences de jeu qui captivent et connectent avec des joueur·euse·s partout dans le monde
Prêt·e à plonger dans le monde du développement de jeux vidéo à la pointe de la technologie ? Basé à Montréal, Behaviour Interactif est un acteur majeur de l'industrie du jeu, créant des expériences inoubliables sur PC, console et mobile. On est un studio indépendant dynamique avec plus de 1200 employés passionnés, et on a des studios à Toronto (Behaviour Toronto), Rotterdam (Behaviour Rotterdam) et au Royaume-Uni (Behaviour UK–North & South). On se concentre sur deux grands axes : les Services et les Jeux Originaux. Notre équipe Services collabore avec des géants du jeu et du divertissement comme Disney, Sony, Activision et Nintendo, en offrant un développement sur commande de premier choix et en innovant dans le divertissement immersif en lieu fixe (LBE). Pendant ce temps, notre unité Jeux Originaux repousse les limites de notre créativité avec nos IPs emblématiques, comme le fameux Dead by Daylight. Rejoins-nous et fais partie de l'avenir du divertissement interactif
Chez Behaviour Interactif, on croit en l'équité des chances pour tout le monde et on célèbre la diversité des personnes, des perspectives et des idées. C'est donc important pour nous de travailler avec des talents qui proviennent de tous les horizons, et ce, indépendamment de leur âge, sexe, ethnicité, couleur, origine ethnique ou nationale, religion, orientation sexuelle, identité de genre, statut familial, handicap ou toute autre caractéristique protégée par les lois applicables

  • Toronto, Ontario, Canada Behaviour Interactive Full time $100,000 - $120,000 per year

    The roleAre you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting unforgettable experiences across PC, console, and mobile platforms. We're a dynamic, independent studio of over 1200 passionate employees, with studios in Toronto (Behaviour...


  • Toronto, Ontario, Canada D2L Full time $80,000 - $100,000 per year

    D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention,...


  • Toronto, Ontario, Canada Kroll Inc. Full time $80,000 - $120,000 per year

    We're looking for a Senior Research Specialist to join our team. Our Valuations & Expert Services practice is a leading market player. We are well-known in Canada and abroad for our expertise and services to corporate clients, investment funds and their legal and other advisors.At Kroll, your work will help deliver clarity to our clients' most complex...


  • Toronto, Ontario, Canada Kroll Full time $90,000 - $120,000 per year

    We're looking for a Senior Research Specialist to join our team. Our Valuations & Expert Services practice is a leading market player. We are well-known in Canada and abroad for our expertise and services to corporate clients, investment funds and their legal and other advisors.At Kroll, your work will help deliver clarity to our clients' most complex...


  • Toronto, Ontario, Canada RBC Full time $80,000 - $120,000 per year

    Job DescriptionWhat is the opportunity?The Client Experience and Digital Design (CXDD) team at RBC Insurance is seeking a Manager, User Experience Research to design and lead user research initiatives aimed at enhancing how clients and advisors interact with RBC Insurance's digital products and services. In this role, you will plan and conduct studies of...


  • Toronto, Ontario, Canada RBC Insurance Full time $90,000 - $120,000 per year

    Job DescriptionWhat is the opportunity?The Client Experience and Digital Design (CXDD) team at RBC Insurance is seeking a Manager, User Experience Research to design and lead user research initiatives aimed at enhancing how clients and advisors interact with RBC Insurance's digital products and services. In this role, you will plan and conduct studies of...


  • Toronto, Ontario, Canada Themesoft Inc. Full time $60,000 - $90,000 per year

    Role: End User Support SpecialistLocation: Toronto(Onsite)Responsibilities:Responsible for moderate work assigned from a problem or incident management queue to final resolution. May also receive escalations from lower level End User support staff.Identifies, solves, and prevents the reoccurrence of technical problems affecting the Windows desktop OS, the...


  • Toronto, Ontario, Canada Nokia Full time $45,000 - $65,000 per year

    Job DescriptionPosition:User Experience Researcher Co-op/InternNumber of Position(s):1Duration: 4 Months +Date:January 5th - April 24th, 2026Location:HybridEDUCATIONAL RECOMMENDATIONSCurrently a candidate for a Master's, Bachelor's degree, or Diploma in Human Psychology, Human-Centred Design, Anthropology, Sociology, or a related field with an accredited...


  • Toronto, Ontario, Canada Enterprise Solutions Inc. Full time

    User Experience Design 40%Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.Ability to iterate your designs and solutions efficiently and intelligently.3+ years of relevant experience in participating in complex projects (products) of different sizes, ensuring alignment...


  • Toronto, Ontario, Canada Procom Full time $96,000 - $108,000 per year

    Senior Tax Specialist:On behalf of our financial services client, Procom is searching for a Senior Tax Specialist for a 6-month role. This position is a hybrid position with 3 days onsite at our client's Toronto office.Senior Tax Specialist - Job Description:This role is open to backfill and manage increased volumes, supporting day-to-day tax operations. The...