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Customer Service/Administration Assistant

3 weeks ago

Winnipeg MB RG W, Canada Cornerstone Kitchens and Closets Full time

Job Summary

We are seeking a Customer Service/Administrative Assistant to join our team. We are a growing manufacturing company in the kitchen cabinet and closet industry. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction. You would be a main point of contact for customers and suppliers.

Responsibilities

- Work with Executive team and our team of designers to communicate with customers about requirements, timelines and delivery/install schedules;

- Communicate effectively with customers via phone, email, and chat;

- Enter Customer information and project details into CRM system;

- Assist with sales inquiries and product information;

- Confirm orders received by suppliers to add into production schedule;

- Assist in updating and daily production schedules;

Requirements

- Prior experience in customer service is required;

- Excellent communication skills in English;

- Strong attention to detail related to matching orders to customer requirements;

- Ability to multi-task effectively maintaining order to multiple projects;

- Demonstrated ability to work well in a team environment;

- Strong customer service orientation and problem-solving skills;

Job Type: Full-time

Pay: $22.00-$27.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance

Work Location: In person