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Rental Equipment Coordinator

3 weeks ago

Calgary, Alberta, Canada Rogers Rent-All Ltd. Full time

About the Role

We are looking for a customer-focused Rental Equipment Coordinator to join our team. This position is ideal for someone with construction tool or equipment experience. Whether that experience comes from the field, sales, landscaping, mechanics, or operations.

We don't sell products. We provide equipment rental service to Professionals, and DIYs.

Your ability to understand equipment basics and deliver an exceptional customer experience is what sets you up for success.

If you're new to rentals but can clearly demonstrate how your background transfers to our equipment and customer needs, we encourage you to apply with a cover letter.

Key Responsibilities

  • Provide attentive, service-oriented support to walk-in and contractor customers.
  • Answer incoming phone, and email inquiries and qualify customer needs.
  • Match customer requests with our available rental fleet.
  • Ensuring customer profiles information is up to date and verified.
  • Prepare rental agreements and handle front-desk paperwork.
  • Coordinate with our yard, shop, and delivery teams to ensure smooth operations.

Equipment Knowledge That Helps You Succeed

You bring experience, or strong transferable skills and understanding, from some of the following.

  • Dirt Moving Equipment - Mini Excavators, Skid Steer Loaders.
  • Aerial Equipment - Scissor Lifts, Boom Lifts, Forklifts.
  • Light and Heavy-duty, General construction equipment and tools.
  • Landscaping Tools and Equipment – Sod cutters, Augers, Chainsaws, Trimmers.
  • Basic scaffold understanding
  • Experience in Heat, Remediation, and HVAC fields may also be applicable.

If you're motivated and willing to invest effort early on, we will teach you the rental-specific basics quickly to help you succeed.

Schedule & Compensation

  • Compressed work week: 4×10-hour shifts scheduled within a Monday–Saturday rotation
  • Starting wages from $20/hr. Candidates with equipment, construction, or rental experience will qualify for a higher initial wage
  • Merit review: Available quickly for engaged learners
  • Monthly Bonus: Eligibility at completion of onboarding.
  • Benefits after 90 days: Including Prescription, Vision, Dental, and Extended Health.
  • Pension Plan: Matching contribution options after 1 year.

Who You Are

  • Comfortable discussing construction tools and equipment.
  • Professional, dependable, and eager to help customers.
  • Can stay organized in a fast-paced service environment.
  • Ability to quickly adjust to changing task priorities.
  • Able to learn quickly with hands-on training.
  • Strong communicator with basic computer competency.

How to Apply

Please submit your resume and, if you do not have direct rental experience, a brief cover letter explaining how your skills may translate to this role.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

  • Company pension
  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off
  • Vision care

Application question(s):

  • Which types of equipment are you familiar with?
  • This job involves entering customer information, writing agreements, and checking data carefully. How would you rate your accuracy?

Work Location: In person