Customer Service and Cargo Agent

1 day ago

Bella Bella BC, Canada PACIFIC COASTAL AIRLINES Full time

Join our team

Pacific Coastal Airlines is looking for a permanent part-time hours per week) Customer Service and Cargo Agent based in Bella Bella. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic and rewarding work environment. We are excited to welcome safety-oriented and customer service minded individual to continue their career with our company.

Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations in beautiful province of British Columbia.

Job Responsibilities:

  • Check-in passengers, issue boarding passes, verify immigration documents
  • Check baggage and collect excess baggage/overweight charges
  • Resolve service disruption issues such as cancelled or missed flights, determining alternative flight options
  • Execute deplaning and boarding processes, ensuring a safe, on-time departure
  • Process cargo shipments
  • Possess an excellent understanding of company products, services, processes and guidelines and promote them at all times
  • Commitment to providing a safe, stress-free and friendly passenger experience
  • Deliver service standards in accordance with Pacific Coastal Airlines philosophy
  • Other duties as assigned

Qualifications and Competencies:

  • Experience in customer-facing role
  • Ability to work under pressure with minimal supervision
  • Clear and effective communication skills with demonstrated ability to have difficult conversations
  • Ability to work in a time-sensitive, ever changing environment where multitasking and problem solving are key attributes
  • Comfortable using computers, credit and debit machines
  • Flexible to work any day of the week, including weekends, evenings, holidays and/or irregular shifts
  • Must represent Pacific Coastal Airlines in a professional manner to our partners, vendors, and customers
  • Must be able to obtain and maintain designated security clearance
  • Capable of lifting up to 70 pounds

Why Pacific Coastal Airlines?

Company Culture: We honour our company motto of People Friendly, People First for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture.

Health Benefits: We offer a standard benefits package for permanent employees consisting of extended health, dental, vision, travel medical, life insurance, Accidental Death and Dismemberment, an employee and family assistance program, paid sick days, and paid personal emergency days.

Travel Benefits: We offer excellent travel perks to employees and their eligible family members on Pacific Coastal Airlines, WestJet, and Air Canada, Iceland Air, Delta, Allegiant, Cathay Pacific, Alaska Airlines and more. Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network.

Employee Programs: We have employee recognition and reward programs, a milestone service recognition program and employee appreciation events throughout the year.

Apply today

Pacific Coastal Airlines is an equal-opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, disability or any other identifying characteristic.

  • Customer Service and Cargo Agent

    1 day ago

    Bella Bella, British Columbia, Canada Pacific Coastal Airlines Full time

    Join our teamPacific Coastal Airlines is looking for a permanent part-time hours per week)Customer Service and Cargo Agentbased in Bella Bella. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic and rewarding work environment. We are excited to welcome safety-oriented and customer service minded individual to continue their career...

  • Customer Service, Ramp, and Cargo Agent

    1 day ago

    Trail, BC, Canada PACIFIC COASTAL AIRLINES Full time

    Pacific Coastal Airlines is looking for a permanent part-time on call Customer Service, Ramp, and Cargo Agent based in Trail, BC. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic, and rewarding work environment. We are excited to welcome safety-oriented and customer service-minded individual to continue their career with our...

  • Customer Service and Cargo Agent

    2 days ago

    Williams Lake, BC VG M, Canada PACIFIC COASTAL AIRLINES Full time

    Join our teamPacific Coastal Airlines is looking for a permanent part time on call (up to 20 hours per week) Customer Service and Cargo Agent based in Williams Lake. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic and rewarding work environment. We are excited to welcome safety-oriented and customer service minded individual to...

  • Ramp and Cargo Agent

    2 days ago

    Williams Lake, BC VG M, Canada PACIFIC COASTAL AIRLINES Full time

    Join our teamPacific Coastal Airlines is looking for a Permanent Part-time On Call Ramp and Cargo Agent based in Williams Lake. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic and rewarding work environment. We are excited to welcome safety-oriented and customer service minded individual to continue their career with our...

  • Customer Service and Ramp Agent

    2 hours ago

    Kelowna, Bc, Canada Pacific Coastal Airlines Full time

    Join our team Pacific Coastal Airlines is looking for a permanent part-time Customer Service and Ramp Agent based in Kelowna . We are seeking a candidate who is looking to enjoy a family-oriented, dynamic and rewarding work environment. We are excited to welcome safety-oriented and customer service minded individual to continue their career with our company....

  • Medical Laboratory Technologist, Bella Bella

    21 hours ago

    Bella Bella, Canada Vancouver Coastal Health Full time

    Salary Details The salary range for this position is CAD $36.69/Hr. - CAD $45.81/Hr. Job Summary Come work as a Medical Laboratory Technologist with Vancouver Coastal Health (VCH)! Relocation Assistance and Staff housing may be available. Vancouver Coastal Health is looking for a Medical Laboratory Technologist to join the Clinical Laboratory in Bella Bella...

  • Medical Technologist

    22 hours ago

    Bella Bella, Canada Vancouver Coastal Health Full time

    Salary Details The salary range for this position is CAD $36.69/Hr. - CAD $45.81/Hr. Job Summary Come work as a Medical Technologist with Vancouver Coastal Health (VCH)! Relocation Assistance and Staff housing may be available. Vancouver Coastal Health is looking for a Medical Technologist to join the Clinical Laboratory in Bella Bella . Apply today to join...

  • Medical Laboratory Technologist, Bella Bella

    23 hours ago

    Bella Bella, Canada Vancouver Coastal Health Full time $37 - $46

    Salary DetailsThe salary range for this position is CAD $36.69/Hr. - CAD $45.81/Hr.Job SummaryCome work as a Medical Laboratory Technologist with Vancouver Coastal Health (VCH) Relocation Assistance and Staff housing may be available. Vancouver Coastal Health is looking for a Medical Laboratory Technologist to join the Clinical Laboratory in Bella Bella...

  • Customer Service Agent

    24 hours ago

    Richmond, BC VB B, Canada PACIFIC COASTAL AIRLINES Full time

    Join our teamPacific Coastal Airlines is looking for a permanent part-time Customer Service Agent based out of the South Terminal building at the Vancouver International Airport in Richmond, BC. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic and rewarding work environment. We are excited to welcome safety-oriented and customer...

  • Massage Therapists

    6 days ago

    Bella Bella, Canada King Pacific Lodge Full time

    Role DescriptionThis is a seasonal, on-site role for a Registered Massage Therapist, Mid June to Mid Sept 2026. The Massage Therapists will be responsible for providing therapeutic massage services including deep tissue, aimed at stress management and relaxation. Daily tasks include attending to clients' needs, maintaining a clean and professional...