Service Advisor

Drive for Excellence    
Kia of Brampton is the number one Kia dealership in Ontario and we offer a personalized guest experience to everyone who walks through our doors. With access to over 300 new and high quality pre-owned vehicles we have one of the largest Kia inventories Kia of Brampton is looking for a Service Advisor to join their dynamic team.      About Us       Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:    Great Experience: Every customer is entitled to a great experience  Integrity: We are honest and transparent in our actions  Diversity: We are stronger through the inclusion of people, brands and ideas  Innovation: We passionately embrace opportunities for new and continuous improvements  Empowerment: We encourage and support our people in taking initiative  Giving Back: We positively impact the communities in which we live, work and raise families   Here's what you'll deliver:      Identifying, recommending and documenting service maintenance and repairs for customers.  Greeting customers in a courteous, professional manner.   Delivering personalized service that exemplifies our dealerships.  Working with technicians to identify required maintenance and repairs.  Preparing repair orders, updating databases with relevant details of orders, and closing orders by providing appropriate repairs and services.  Providing service recommendations and estimated costs to customers.  Performing road tests of customer vehicles to assess customer concerns   Ensuring customer satisfaction meets company and manufacturers' standards.   Striving to meet the department's repair order production standards.  Perform other Service related duties as required by management  What you need to succeed:  Must have a valid Ontario Driver's License and good driving record.  2-3 years of service advisor experience preferred  CDK experience is an asset.  Professional, friendly and customer oriented with high emphasis on good CSI and selling capabilities.  Ability to sell and recommend maintenance and repairs to our loyal customers.    Strong computer skills.  Good communication skills and attention to detail.  Must have the ability to multi-task and work under pressure.  May be required to work on Saturday as per business needs.  What's in it for you?    Excellent management support and guidance  Opportunities through our Internal career mobility program  Access to health, dental and vision insurance  Disability, critical illness and life insurance for the unexpected  Our Employee Assistance Plan (EAP) for you and your family's wellness  Discount on vehicles, service and parts for you and your family  Discounts to retailers and service providers across the country  Free and engaging employee events   Did we mention we love giving back to our communities?  Job Type: Full Time - Permanent Compensation (expected annual compensation): $60,000 - $80,000 per year (base salary plus monthly performance-based bonuses). This range includes a fixed base salary and eligibility for monthly bonuses tied to individual results and/or department performance, which may be influenced by business volumes. Actual bonus earnings vary based on performance. Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada's largest indoor used car showroom. This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.  Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted. 

---