Manager, Credit Risk Management

Credit Risk Management (CRM) is an independent group under the direction of the Chief Credit Officer (CCO), who reports to the Chief Risk Officer (CRO), responsible for the enterprise-wide credit risk oversight at Manulife. CRM has the mandate to promote a culture of risk awareness across all levels of the organization and has the responsibility to establish and maintain Manulife's credit risk management framework. This Manager, Credit Risk Management position will play a key role in the Credit Risk Management group's mandate of Portfolio Oversight of the Manulife General Account by way of Portfolio Stress Testing and Independent Credit Review of various Investment desks.

Primary Responsibilities

Portfolio Oversight & Stress Testing

• Provide oversight of the Manulife Bonds, Commercial Mortgages and Alternative Investments portfolio through stress testing exercise using various tools (RiskFrontier, Portfolio Studio, etc.) used by the company. 
• Perform what-if analysis, multi-factor stress tests and reverse stress tests to identify credit rating migration, credit/expected losses, earnings/reserve impacts and capital requirements under various stress macroeconomic conditions.
• Prepare detailed spreadsheets and reports to summarize stress test
• Draft power-point slides and present the stress test results and findings to Senior Management, including Credit Committee.
• Perform ad-hoc analysis related to the Stress Tests upon request from Investment Teams, Portfolio Managers and Senior Executives.
• Provide overall guidance and support in the maintenance (including quarterly data loading) of various supporting tools (e.g. Risk Frontier, Portfolio Studio) used in the stress testing process.

Credit Analysis 

• Be a contributing member of the team to undertake credit related audits/reviews of various investment desks.
• Perform detailed credit analysis for selected samples credit from various industry sectors and opine on a) the appropriateness of the assigned credit rating, b) the adequacy of the risk and credit analysis included in the review, and c) any emerging risks inherent in the credit.
• Draft Credit Review Summary reports to include CRM's detailed findings/issues/ observations related to the completed Credit Reviews to be submitted to the relevant Investments Desk and to Credit Committee.

Ad-hoc Research & Analysis

• Prepare independent industry and credit research reports for Credit Committee and Senior Management on topical issues and trends, assessing their impact on Manulife's credit portfolio.
• Stay abreast of economic and market environment and proactively identify emerging risks relevant to Manulife's investment portfolio.

Performance Tracking and Monitoring of the Alternative Long Duration Assets (ALDA) portfolio 

• Lead the CRM ALDA risk rating tool/framework process to provide granularity on the degree of risk present in individual ALDA investment assets.
• Prepare and detail ALDA performance tracking and monitoring reports for the Senior Management
• Maintain the ALDA performance tracking model and make changes/suggest improvements as necessary.

Reinsurance Analysis

• Assist with the credit analysis of reinsurance counterparties as needed and in managing the risk of reinsurance exposures. This is a developing role, and the candidate is expected to learn on the job. 

Qualifications/Experience

• Minimum 4-5 years of experience in credit risk or credit underwriting in a large financial institution. Solid experience in Corporate Credit Portfolio Management will also be considered.
• An undergraduate degree in Economics or Finance; MBA/CFA is an asset. Excellent
• Excellent data analysis skills using large spreadsheets. Ability to summarize a large amount of data into concise reports and presentations for senior management.
• Intermediate programming language and coding skills (VBA, Python, R Studio, etc.) required.
• Strong communication skills (oral and written), as well as solid presentation skills
• Collaborative approach and strong interpersonal skills
• High proficiency with Microsoft Office (Excel, PowerPoint and Word) applications.
• Strong prioritization skills and ability to multi-task in a fast-paced environment
• Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Referenced Salary Location

Working Arrangement

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.