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Lease Portfolio Specialist

2 hours ago

Vancouver BC VA M, Canada Dilawri Group of Companies Full time

Looking for a great opportunity to work in Canada's largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you

Dilawri life is full of excitement, click here for a glimpse into the road ahead.

Burrard Acura is currently looking to fill a position for a Lease Portfolio Specialist to manage, retain, and convert our expanding lease and inbound customer portfolio with—potential for career growth and advancement.

This is more than a sales position. It's an opportunity for driven professionals who want to master relationship-based leasing, digital follow-up, and portfolio management today, and step into leadership tomorrow.

Are you sharp, responsive, and relentless with follow-up? Do you thrive on speed, communication, and delivering an exceptional guest experience from first contact to lease renewal or upgrade? If you're looking to build a long-term career and move into management, this role was designed for you.

No automotive experience is required for the right superstar — just hunger, coachability, and the drive to win.

This is your opportunity to join a powerhouse team where we train harder, move faster, and develop future leaders.

Your Mission (What You'll Be Doing):

  • Own and manage a lease and inbound customer portfolio, including maturing leases, early upgrade opportunities, and new inquiries

  • Proactively contact clients via phone, text, email, and digital platforms with speed and professionalism

  • Build long-term relationships by identifying retention, upgrade, and replacement opportunities

  • Create and send personalized intro, walk-around, and follow-up videos to drive engagement and appointments

  • Guide guests through the full sales journey — online, in-store, and through vehicle

  • delivery

  • Sell new and pre-owned vehicles by identifying needs and presenting tailored lease and finance solutions

  • Deliver a seamless, memorable guest experience from first contact to post-delivery follow-up

  • Maintain accurate CRM activity and execute structured portfolio and lead-handling processes

  • Develop strong Acura product knowledge and participate in continuous training

  • Set monthly performance goals and consistently exceed them

  • Begin developing leadership habits, process discipline, and coaching skills in preparation for management

Knowledge, Skills & Abilities You Bring:

  • Previous automotive, leasing, or internet sales experience (an asset, not required)

  • Strong written, verbal, and video communication skills

  • Elite follow-up habits with a strong sense of urgency

  • Coachable, competitive, and growth-oriented mindset

  • Comfortable with CRM systems, digital tools, and Microsoft Office

  • Ability to build trust quickly and maintain long-term client relationships

  • Effective negotiation skills and sound judgment

  • VSA License (required or must be obtained upon hire)

  • Valid British Columbia Driver's License

Why You'll Love It Here:

  • A winning culture that promotes growth and high performance

  • Hands-on mentorship from proven industry leaders

  • An exciting, innovative work environment

  • Employee discounts on vehicles, leases, service, and parts

  • Competitive compensation structure

  • Comprehensive benefits package

  • Exclusive Dilawri perks

  • Career advancement opportunities across the entire Dilawri network

About Dilawri:

Dilawri Group of Companies is Canada's largest automotive group with 75+ franchised dealerships representing 35+ automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.

Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.

Go to our website to see more about our company and the many reasons why you will want to work for us

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest

Ready to shift into your next great career move?

Apply now—send us your resume today, or text our General Manager, Jason Nieo at

with your resume

Let's take the wheel of your future—together