Site Representative

Position Details:

Current Rate of Pay: Min = $27.02/hr, Max = $31.32/hr

Employment type: Temporary Contract

Duration of employment: Until December 23, 2026

Hours of work: Variable hours up to 40 hrs/week

Work location: The Village at Black Creek

Division: Education and Training

Business The Village at Black Creek

Travel: 0%

Flexible Work Arrangements: No

Existing Vacancy: Yes

Seasonal Hire TRCA – 2026

Seasonal job opportunities are plentiful at TRCA. If you are looking for seasonal job openings, we can provide great opportunities and seasonal perks. To apply to this posting, click on the "Apply" icon.

Please submit your resume and cover letter in one file (PDF or Word) and upload using only the 'Resume' feature within the application prior to 11:59 pm on January 26, 2026.

By working at TRCA you will:

• Work outdoors during the spring and summer in beautiful natural areas.
• Gain valuable experience working at a conservation authority.
• Get a free Conservation Ontario annual pass.
• Get access to TRCA's Reciprocal Program (discounts across various Ontario attractions).

How you will contribute as part of the TRCA team:

The Site Representative provides support to third-party partners operating on a TRCA site to ensure the safety of TRCA facilities and assets. They also assist with operational requirements during and outside of regular operating hours.

Major Responsibilities:

• Builds relationships with partners licensing or utilizing TRCA site/space while ensuring safety of TRCA assets.
• Be available to third-party partners throughout the shift to assist them in achieving their goals
• Ensures partners follow all TRCA protocols for site use
• Patrols site and provide oversight of the facility and assets
• Provides staff support for operational requirements outside of regular site operating hours
• Opens the site, and ensures it is closed and secured following the group's departure
• Implements all safety and security measures including responding to emergency situations
• Liaises between partner groups, guests, TRCA staff and with onsite security where applicable, to address challenges

What will you need to succeed:

Education (degree/diploma/certifications/licenses)

• High school diploma
• Valid Standard First Aid & CPR/AED Level C Certification

Experience

• 1+ years of experience in customer/client services

Knowledge/Skill/Ability - Competencies

• Strong communication skills to provide clear and concise communication in both non-emergency and emergency situations
• Demonstrates responsiveness to internal and external customer requests and needs
• Demonstrated ability to proactively identify problems in a timely manner, seeking the appropriate level of support to solve issues
• Proficiency in MS Office suite including online software such as MS teams, WebEx, and SharePoint
• Strong interpersonal skills and experience working as part of a team
• Demonstrated ability to manage time and work independently.
• Ability to lift objects up to 20kg
• Must be flexible to work all required shifts, including weekends, holidays, late nights, and early mornings

While the Toronto and Region Conservation Authority (TRCA) thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised that successful incumbent(s) may be required to undergo a vulnerable sector screening and/or driver's abstract check as a part of the final step in the hiring process.

TRCA is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to the TRCA. We welcome applications from all qualified persons.

Personal information you provide through the TRCA recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this recruitment process for employment and volunteer positions with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act. Any questions regarding this collection activity should be directed to the Manager of Records and Information, 5 Shoreham Drive, Toronto, ON, M3N 1S4,