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Technical Lead, Software Development
3 hours ago
Opportunity
Our Development team is growing, and we're looking for a Technical Lead (Admin) who is passionate about solving complex technical challenges, driving architectural excellence, and delivering scalable, high-quality software. In this role, you'll take ownership of technical direction across projects, mentor developers, and ensure best practices are applied throughout the development lifecycle.
You'll play a key role as we continue to evolve and scale our no-code platform and expand our AI-driven capabilities, helping build tools that enable small businesses to move faster and work smarter.
Admin Team:
The Admin team owns the core administrative and security capabilities of Method CRM, including authentication, user management, access control, account configuration and multi-tenancy. We are a balanced full-stack team building both frontend and backend experiences that enable customers to securely manage their organizations at scale. Our work underpins platform trust, compliance, and long-term customer growth.
About Method
Method is on a mission to transform how small businesses operate by giving them real control over their customer workflows. Our flagship product, Method CRM is purpose-built for small businesses that have outgrown spreadsheets and generic tools. With deep QuickBooks integration and a powerful no-code customization engine, Method enables users to design workflows that truly fit their unique needs. As a scaling growth company, we're now taking that mission further, leveraging AI to develop intelligent agents that assist users in rapidly building and customizing no-code apps. This innovation is at the heart of our next chapter, and we're looking for people who are excited to build the future of work
The Role
As a Technical Lead, you will play a crucial role in shaping the technical direction, mentoring team members on engineering best practices, and ensuring the delivery of high-quality features and scalable architecture. You will foster team collaboration, drive technical excellence, and ensure the team's success in achieving business objectives through project leadership and domain expertise.
Technical & Delivery Responsibilities:
- Lead technical discussions within your team and across cross-functional meetings, fostering collaboration and innovation.
- Drive project execution: Lead the technical breakdown, estimation, and planning of large features, collaborating closely with Product Managers and QA.
- Design and deliver user-centric admin workflows for managing users, roles, permissions, and tenant structures.
- Own authentication, authorization, and session-related features to ensure secure and consistent access across the platform.
- Build scalable admin and internal tooling that supports customer support, operations, and customer success teams.
- Prototype, build, and maintain engaging user experiences, with a focus on intuitive workflows for non-technical administrators.
- Work hands-on with tools in AWS, C#, SQL, .NET Core, MongoDB, ElasticSearch, React, Angular, and messaging systems such as RabbitMQ.
- Make data-informed decisions based on user analytics data and customer feedback.
- Design and ensure robust, scalable, and observable architecture for critical, security-sensitive platform functionalities.
- Identify and implement areas of improvement within the SDLC, including pipelines, testing, monitoring, performance, and security practices.
- Provide technical oversight through rigorous code reviews, technical mentorship, and strategic guidance, leveraging AI-assisted tools where applicable.
- Represent your team's technical roadmap and status in department-wide meetings, presenting updates and addressing architectural concerns.
Team Mentorship & Hiring Contributions:
- Provide coaching and technical guidance to developers on complex problem-solving, design patterns, and platform best practices to support their growth as engineers.
- Participate in technical interviews to assess candidates' technical skills and contribute to the overall hiring recommendation.
- Collaborate with QA, PMs, and other cross-functional teams to address operational challenges and project interdependencies.
What You Bring
Before you read this next section, we want you to know that we know the "ideal candidate" doesn't exist — everybody has a unique background and skill set. Even if you don't check every box below, we'd love for you to apply - we are building for the future and growth potential is a priority for us
Technical Expertise:
- Back- End: Advanced knowledge of C#, .NET (Core/7/8/9/10), Web APIs, and backend design patterns (REST, MVC). Proven ability to diagnose and resolve complex issues in distributed systems or large-scale SaaS applications. Strong experience working with authentication, authorization, and secure session management in production environments.
- Front-End: Experience with React and familiarity with front-end technologies such as Angular, Razor/Blazor, and vanilla JavaScript. Strong understanding of building intuitive administrative interfaces and integrating them with backend services.
- Security & Identity: Hands-on experience implementing OAuth, 2FA, role-based access control, and permission models. Solid understanding of identity management and secure access patterns in multi-tenant systems.
- General Skills: Strong experience with persistence storage (MS SQL and NoSQL), ORM frameworks, and cloud infrastructure (e.g., AWS). Experience with messaging systems such as RabbitMQ is a plus. Proficiency with unit testing, integration testing, caching, and CI/CD tools.
Soft Skills:
- Exceptional problem-solving skills with a proactive and solution-oriented mindset.
- Strong communication and mentoring abilities to support intermediate developers.
- Ability to multitask effectively and prioritize in a fast-paced environment.
- Team player with a positive attitude and a commitment to excellence.
Preferred Experience:
- 1-3 years of technical leadership experience, such as Lead Developer, Principal Engineer, or Tech Lead on significant, complex projects.
- 5-7+ years of experience in software development, ideally in production-level SaaS applications.
- Experience working on multi-tenant platforms with complex user governance is a strong asset.
- Certifications in Microsoft Azure or AWS are a plus.
- Post-secondary education in Computer Science, Computer Engineering, Software Engineering, or equivalent training or experience.
Why You'll Love Method
Flexible hybrid work model – designed to support work-life balance while maintaining strong team collaboration; employees work from our downtown Toronto office 2–3 days per week
Collaborative and social team culture – work in a supportive environment with regular team events and company-wide celebrations that keep things fun and connected
Growth-stage company experience – working at a scaling growth company like Method gives you deep insight into how a software company operates. You'll be involved in a wide range of discussions and initiatives, gaining experience that's hard to find in more siloed environments.
Training – You will receive initial and ongoing training on Method's products, policies and procedures as well as a quarterly professional development budget.
Great downtown location – Method is located right in the heart of Toronto's young and vibrant 'King West' technology hub at the corner of Adelaide and Spadina Ave.
Comprehensive health benefits – inclusive of healthcare, vision, and dental coverage to support your overall well-being
Weekly lunch credit – enjoy a meal on us every week as a small way to say thanks
What to Expect in Your First 90 Days:
- Onboard and acclimate with the Development team. Including tailored 1on1s.
- Complete Method's Bootcamp.
- Understand Method's values, tools and best practices and how our teams collaborate to drive results.
- Learn and become an expert of our internal communication tools, norms, and practices.
- Start making small improvements based on the product backlog or refactoring code to improve readability, testability, and maintainability.
- Contribute to the Development team's culture, processes, and best practices.
- Become more confident with code ownership and deploying to production.
- Assist the team with daily releases and monitoring changes.
- Help other developers within code design and decision making.
- Start assuming more autonomy and finding small ways to practice ownership across the platform.
- Work closely with your Manager to explore goals for the rest of the year.
- Provide feedback in Grooming sessions on best practices for design and story implementation.
Job type: Full-time permanent.
Compensation: $120,000 - $150,000 per annum.
This is an active role for an existing vacancy that we are currently hiring for, and we thank all applicants for their interest. Only candidates selected for an interview will be contacted. We kindly request that recruiting agencies do not contact us regarding this position.
AI in RecruitmentAt Method, we use artificial intelligence (AI) to help support and enhance our recruitment process. These tools may assist with tasks such as resume screening, drafting job descriptions, generating initial interview questions, transcription, and occasionally sourcing candidates.
AI is never used to make final hiring decisions. All hiring decisions are made by our team. Our use of AI is intended to support administrative and repetitive tasks, helping us streamline our workflows while maintaining a thoughtful and human-centered hiring experience.
We are committed to the responsible and ethical use of AI in our recruitment practices. Our standardized hiring processes are designed to reduce bias and promote fairness, and we regularly review and refine our practices to align with evolving industry standards and legal guidelines.
Method is an equal opportunity employer for all — regardless of race, colour, ancestry, religion, gender identity, sexual orientation, age, marital status or able-bodiedness. As part of our commitment to be an inclusive and accessible workplace, we're happy to provide accommodations for candidates taking part in the selection process.
Compensation Range: CA$120K - CA$150K