Senior IT Technician

Job Description
*Do you think you have what it takes to work for a highly technical, high functioning, multitasking Professional IT Services Team? Where IT Gladiators go to pursue extra knowledge and experience like none other? If so, then you found the right company.
This is an IN OFFICE position.
You
must have a vehicle*
as travel to client sites is required on a regular basis.

(Sorry programmers, if you are looking for a programming job, this is not the right job posting for you.)
*How you will make an Impact for our clients:*

• Create masterpiece infrastructure networks;
• Perform highly orchestrated migrations;
• Complete projects with accuracy in a timely fashion;
• Communicate constantly with the Project Manager and clients;
• Be the shining example of an IT Gladiator.

*Who are we looking for:*

• Experienced individuals who understand there is more to know and betters ways to do it;
• Mentors who want to share their knowledge, help train those who want to be like them;
• Techs that can problem solve when others have failed;
• Techs that can think outside of the box;
• Techs with at least 3 years of relevant technical experience (MSP field an asset) and have completed a multiple relevant certification: e.g., College Diploma/Certificate, Microsoft MCP, CompTIA A+ or Network+, MS365 + Azure;
• Bilingual Techs (English and French) an asset
• Those with exceptional customer service, communication, and organizational skills
• Reliability or Secret cleared is an asset

*Why would you want to work for NeoLore in the Professional Service Team?*

• Well... this is where the IT Gladiators go to work;
• We are a super technical company and believe in continued training;
• We educate and encourage our technicians to be better than they are;
• We have over 1150+ Standard Operating Procedures;
• We work hard and play hard
• We offer medical benefits;
• We give Micro Bonuses;
• We go out together a lot - well, before Covid;

*Now that you are interested, be sure you have the following technical skills first before you apply:*

• Troubleshoot all Windows operating systems (Workstations and Servers)
• Advanced Active Directory server setup, migrations, configurations, OU management etc.
• Advanced Group Policy management creation and modifications
• Advanced Windows Folder Security permissions and setup of GPO locking/targeting/item level targeting
• Experience with DFS and DFS NameSpaces
• VMware ESXi Server Builds and migrations
• Migrating/P2Ving from Hyper-V to ESXi
• RDS / Terminal Server setup and configurations
• RDS App server setup
• Meraki/Juniper/Ubiquity Networking Equipment setup and configuration (Firewall, AP, Switches etc.) - Asset
• General firewall modifications and migrations (Cisco ASA/SonicWALL/WatchGuard/FortiGate)
• Exchange Server On-Prem server setup/configuration and migrations
• MS 365 Azure AD Connect with Local AD setup and migration
• Liaise with 3rd Party vendors for software and database migrations and solutions

*Inclusion and Diversity*
At NeoLore you will collaborate with a diverse group of people and be a part of an amazing and growing company. We pay competitive salaries and offer a range of benefits that support employees and their families. NeoLore supports its' employees by focusing on their growth and development.

NeoLore is committed to building a team that represents a variety of backgrounds, perspectives and skills. We value diversity and aim to provide an inclusive recruitment selection and onboarding process to ensure each candidate is treated respectfully.

If you need accommodation at any point in the application or interview process, please let us know; we are committed to being and inclusive employer.

We thank all candidates who apply, however only those selected for further consideration will be contacted.

Company Description
NeoLore delivers proactive, reliable IT support designed to keep businesses running smoothly and securely. We combine cutting-edge monitoring tools with personalized service from highly skilled technicians to provide seamless technology integration and true peace of mind. By following industry-leading IT best practices, we implement cost-effective, efficient solutions tailored to each client's needs—helping them stay focused on what they do best.

NeoLore delivers proactive, reliable IT support designed to keep businesses running smoothly and securely. We combine cutting-edge monitoring tools with personalized service from highly skilled technicians to provide seamless technology integration and true peace of mind. By following industry-leading IT best practices, we implement cost-effective, efficient solutions tailored to each client's needs—helping them stay focused on what they do best.