Luxury Retail Concession Manager

4 hours ago

Montreal, Quebec, Canada 24 Seven Talent Full time

Luxury Retail Concession Manager

Salary:
$85,000

Position Overview

We are partnering with an established global luxury accessories company to hire a
Luxury Retail Concession Manager
. This role is responsible for overseeing all aspects of a profitable concession business within a partner department store. The Concession Manager leads sales, client experience, team development, operations, and merchandising while maintaining strong relationships with department store leadership. This position reports to the Retail Director.

Key Responsibilities

Leadership & Management

  • Lead, coach, and develop a high-performing sales team
  • Partner with HR on recruiting, hiring, training, and performance management
  • Assign daily responsibilities and sales goals; monitor execution and provide ongoing coaching
  • Complete weekly sales reporting and implement performance-driven adjustments
  • Collaborate cross-functionally with internal teams, distribution, customer service, and corporate partners
  • Ensure compliance with company policies and department store standards

Sales & Client Experience

  • Drive sales and profitability through strategic planning and inventory control
  • Deliver an elevated client experience through strong service standards and product knowledge
  • Build and maintain a robust client book; coach team members on clienteling best practices
  • Prepare for sales events, activations, and inventory periods
  • Execute all POS transactions across internal and department store systems

Operations & Merchandising

  • Maintain visual merchandising standards and merchandise presentation
  • Oversee floor moves, renovations, window displays, and event setups
  • Maintain strong control over inventory, shrink, and expenses
  • Manage shipments, receiving, tagging, and stockroom organization
  • Ensure cleanliness and operational excellence in both front and back of house

Qualifications

Minimum Requirements

  • High School Diploma or GED required; degree in Fashion, Retail, or related field preferred
  • 5+ years of luxury retail or boutique experience
  • 2+ years of supervisory or management experience
  • Strong background in sales leadership, merchandising, inventory, and operations
  • Proficiency with POS systems and Microsoft Office
  • Excellent communication, leadership, and interpersonal skills
  • Ability to work a flexible schedule based on business needs

Physical & Work Requirements

  • Ability to stand for extended periods and lift up to 50 lbs occasionally
  • Frequent walking, bending, pushing, pulling, and handling merchandise
  • Close visual acuity required for detailed work and computer use
  • Work performed primarily indoors within a department store environment

  • Graphiste - commerce de détail de luxe (impression et emballage) / Graphic Designer - Luxury Retail

    4 days ago

    Montreal, Quebec, Canada Quantum Management Services Ltd. Full time

    Poste :graphiste - commerce de détail de luxe (impression et emballage)Lieu de travail :Centre-ville de Montréal (hybride - 3 jours au bureau / 2 jours à distance)Salaire :60 000 $ $ (selon l'expérience)Type de poste :contrat de 6 mois (forte possibilité de prolongation ou de permanence)Vous êtes ungraphistepassionné par les projets d'emballage et...

  • Retail Trainer

    4 days ago

    Montreal, Quebec, Canada OSL Retail Services Corporation Full time

    OverviewSamsung and OSL have partnered to operate the National Field Sales and Training Team for Samsung in Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere. We want people to join our team who are excited about Samsung products and services and want to share their knowledge and journey with others. This is a...

  • Retail Salesperson

    12 hours ago

    Montreal, Quebec, Canada Golden Goose Full time

    Golden Gooseis looking for a passionate and customer-focusedStyle Maker Ensuring high levels of customer satisfaction through an excellent sales service and a positive environment.Main Responsibilities:Promote and sell products by identifying our customer's needsAdvise customers on the entire Golden Goose collectionDeliver outstanding customer service and...

  • People & Culture - Director, Retail Talent Management

    1 week ago

    Montreal, Quebec, Canada Aritzia Full time

    THE TEAMThe mission of the Talent Management Department is to drive effective people decisions to build high-performing teams and maximize business performance.THE OPPORTUNITYAritzia is growing and our Talent Management Department is growing with it. This is a unique opportunity to be part of the team responsible for cultivating an engaging and productive...

  • Retail Store Manager

    12 hours ago

    Montreal, Quebec, Canada Cozey Full time

    About CozeyAt Cozey, we're all about empowering possibilities in your home and making furniture shopping as easy and enjoyable as possible. Our thoughtfully designed, stylish furnishings adapt to evolving lifestyles, combining innovation with a commitment to great value and customer service. As a fast-growing, online-first brand, our success is driven by a...

  • Spécialiste en activation de la vente au détail de luxe

    4 days ago

    Montreal, Quebec, Canada Quantum Management Services Ltd. Full time

    Poste :spécialiste en activation de la vente au détail de luxeLieu de travail :Centre-ville de Montréal - hybrideSalaire :35,71 $ l'heure (selon l'expérience)Type de poste :contrat d'un an (forte possibilité de prolongation et/ou de permanence)Notre prestigieux client, une entreprise de premier plan dans le secteur de la vente au détail de luxe,...

  • Spécialiste en activation de la vente au détail de luxe

    12 hours ago

    Montreal, Quebec, Canada Quantum Management Services Ltd. Full time

    Poste :spécialiste en activation de la vente au détail de luxeLieu de travail :Centre-ville de Montréal - hybrideSalaire :35,71 $ l'heure (selon l'expérience)Type de poste :contrat d'un an (forte possibilité de prolongation et/ou de permanence)Notre prestigieux client, une entreprise de premier plan dans le secteur de la vente au détail de luxe,...

  • Assistant(e) gérant(e) de boutique – Chaussures de luxe

    4 days ago

    Montreal, Quebec, Canada La Canadienne Shoes Full time

    La Canadienne est à la recherche d'un(e) assistant(e) gérant(e) pour sa boutique de Montréal. Le poste convient autant à un(e) assistant(e) gérant(e) d'expérience qu'à un(e) troisième clé / chef(fe) d'équipe prêt(e) à évoluer vers un rôle de gestion dans un environnement de luxe.ResponsabilitésOffrir une expérience client haut de gamme et...

  • Gestionnaire retail

    3 days ago

    Montreal, Quebec, Canada Manmade Full time

    Brief DescriptionQui est Manmade?Nous sommes un détaillant en ligne de produits essentiels de première qualité basé à Montréal, connu particulièrement jusqu'à présent pour nos boxer pour hommes. Nous avons connu une croissance rapide depuis notre lancement en 2021, et la marque est véritablement à un tournant pour devenir un nom familier au...

  • Conseiller de vente

    3 days ago

    Montreal, Quebec, Canada Raffi Jewellers Inc. Cambridge | Montreal | Waterloo Full time

    Raffi Jewellers propose les marques de luxe les plus prestigieuses au monde. Qu'il s'agisse de commémorer un événement spécial, d'exprimer son amour ou son admiration, ou de constituer une collection personnelle, nos clients s'adressent à nous pour obtenir la pièce parfaite. Nous sommes honorés de jouer un petit rôle et de faire tout ce que nous...