Technical Program Manager, Release Management

Who are we?

Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what's best for our customers.

Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future

Why this role?

We're seeking an experienced Technical Program Manager to join Cohere's Technical Program Management team, with technical release management experience. We need someone with curiosity, drive, independence, and leadership, who has hands-on experience with enterprise product releases across platforms.

In return, you'll have the unique opportunity to shape Cohere's operations, collaborate with leading minds in the LLM space. You will get a chance to create extremely high-impact contributions to our fast-growing company, product and culture.

This role is open to candidates based on the West Coast, or those who are flexible to travel.

As a Technical Program Manager, you will:

• Deliver clear, timely, and consistent updates across engineering, leadership, and non–technical teams on the monthly container releases and major LLM model launches.

• Develop new practices and structures to better scale release management across all cloud partner platforms including Oracle, Amazon Web Services, Azure, and Cohere's platform.

• Track releases and lead the release artifact management for AWS, Azure, Oracle, and Cohere's platform.

• Work closely with Cohere's platform engineering teams and modelling teams on model launches across platforms and partner platforms.

• Manage project timelines, dependencies, risks, and cross-functional alignment for all major releases and updates. The scheduling, coordination, quality control, and deployment process will be fully owned by this role.

• Track all technical bugs and liaise with engineering and the partner platforms to ensure that all bugs are addressed and fixes are delivered within SLAs.

• Coordinate across all disciplines to ensure release plans, marketing, branding, quality control, and other key stakeholders are considered and executed properly for each release.

• Manage partner requests by bringing opportunities and partner requests, coordinating timelines, and triaging processes with various internal teams to deliver in a timely manner.

• Execute: Ensure on-time delivery, track progress, and establish checkpoints for success.

• Problem-solve: Proactively resolve issues, coordinate dependencies, and prioritize impacts to quality and timelines.

You may be a good fit if:

• You have 5+ years of experience as an Engineering/Technical Program Manager

• You have hands-on experience with delivering and launching LLMs and enterprise solutions.

• You have familiarity with SDLC, specific to models

• You are technically aware of requirements around model security, governance, deployment, with a deep understanding of cloud service providers (CSP) and have demonstrated strong experience with utilizing cloud platforms like AWS, GCP, Azure, and other similar platforms.

• You are data driven, with a strong understanding of (or curiosity to learn) financial modeling

• You are capable of cross-functional collaboration to make business decisions based on GPU efficiency and instance utilization

• You are Independent, self-sufficient, and has a strong desire (or curiosity) to automate processes

• You have knowledge of (or interest in) LLM and token business models

• You're detail-oriented, self-organized, and collaborative. Strong experience with documentation and work tracking tools like Linear, Jira, Google Suite, GitHub, and more.

• You've shipped technical products/services across cross-functional teams (including remote/global stakeholders).

If some of the above doesn't line up perfectly with your experience, we still encourage you to apply

If some of the above doesn't line up perfectly with your experience, we still encourage you to apply

We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.

Full-Time Employees at Cohere enjoy these Perks:

An open and inclusive culture and work environment

Work closely with a team on the cutting edge of AI research

Weekly lunch stipend, in-office lunches & snacks

Full health and dental benefits, including a separate budget to take care of your mental health

100% Parental Leave top-up for up to 6 months

Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement

Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend

6 weeks of vacation (30 working days)