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Security Program Manager
3 weeks ago
Security Program Manager - Moncton/Northern New Brunswick
TYPICAL DUTIES & RESPONSIBILITIES:
- Develops and maintains excellent relationships with Branch Manager, Client Services Manager and the clients in the portfolio.
- Tasked with managing the Vitalité Health Network and our Service New Brunswick locations.
- Act as auxiliary trainer, the successful candidate will be the subject matter expert for LMS training, sign-on's and support
- Performs interviews and meets all new staff being considered for sites within the portfolio.
- Ensures all staff within his/her portfolio has adequate training based on industry, corporate and client standards.
- Provides motivational and disciplinary discussions with all staff assigned within the portfolio as needed.
- Ensures all sites have up to date and complete Site Orders both in hard copy on site and in digital copy on the network server.
- Performs evaluations of staff assigned to sites on an as needed basis and in accordance with company policies.
- Ensures that there are thorough Site Training and Employee Orientation programs in place at all sites within the portfolio and that all newly-assigned staff demonstrates competence on site.
- Ensures that there are adequate numbers of trained security staff to meet all of Paladin's contractual obligations within the portfolio of business.
- Develops and maintains frequent security evaluations of client facilities and ensures appropriate recommendations are made to Branch Manager and so that client's security needs are met.
- Communicates appropriate information to Operations / Field Operations Supervisors as needed to ensure that any outstanding issues are dealt with in a timely fashion.
- Monitors Incident Reports and takes appropriate action on the reports that are related to sites within the portfolio.
- Remains on-call to act as an after-hours resource for emergencies.
- Reports regularly to the Branch Manager on matters of company or client interest or significant events.
- Develops and promotes Paladin's business where possible in a professional and positive manner.
- Ensures that all services provided by staff assigned within the portfolio are delivered in accordance with the client's wishes and best interests and in accordance with Paladin's Code of Ethics.
- Responds to communications from clients or staff in a timely manner.
- Performs other duties as requested to assist with corporate and/or Branch needs
