Supervisor

5 days ago


Surrey British Columbia VS X Canada Tim Hortons Full time US$45,000 - US$70,000 per year
  • Support the Restaurant Manager or General Manager in leading the team, ensuring optimal team member coverage and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership.
  • Ensure all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies) by working alongside team members on the floor at all times and give constructive feedbacks.
  • Comply with and enforces all Tim Hortons Operational and Always Fresh standards.
  • Complete all required shift documentation and follows principles of sanitation and safety in handling food and equipment.
  • Display a "Guests are first" attitude and lead as an example to make sure we deliver an exceptional guest service as a team.
  • Help Restaurant Manager/General Manager control costs by reviewing portion control and quantities of preparation, minimizing waste as well as ensuring high quality of food preparation.
  • Help solve operational as well as service issues in a timely manner along with training, coaching and follow-ups with team members and management team.
  • Assist in evaluating team members, identifying training needs, problems, concerns as well as opportunities for improvement.
  • Make sure best practices and training system are implemented consistently across the restaurant.

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