Manager, Respectful Workplace

Requisition ID:
Department: Finance and Corporate Services Dept.  
Service: Human Resources Services  
Employment Type: 1 Full Time Permanent Position 
Work Hours: 35 hours per week
Affiliation: MPE 
Salary Information: $121, $153, annually (2025 rates of pay)
Location: 100 Constellation, Nepean  
City: Ottawa, ON 
Job Category: Management 
Application Close: 10/12/2025

Candidates are encouraged to self-identify as a member of one or more employment equity designated groups through the questions in the online application process.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We are committed to an equitable, strategic and inclusive hiring process and support a workforce that reflects the diverse population of Ottawa.

In addition to meeting the requirements of the position, the following are considered assets:

• Member of Indigenous, Black or other racialized community, persons with disabilities, women or other equity-deserving groups
• Experience working with diverse communities and intersecting social identities, such as race, gender identity and expression, sexual orientation, disability, class and religion facing systemic and structural barriers
• Knowledge of community demographics and their needs, systemic challenges and strengths
• Demonstrated understanding of the value of equity, diversity and inclusion in the workplace
• Ability to apply an equity, diversity and inclusion lens to all work, including interactions and internal decision-making processes
• Ability to communicate in a language other than French or English

JOB SUMMARY

The Respectful Workplace & Well-being Branch leads the City's efforts to foster a psychologically healthy, safe, and inclusive organizational culture. The branch develops and implements programs, policies, and supports that promote employee well-being, and addresses complaints of workplace harassment and violence.

You are responsible for planning, managing, and evaluating corporate well-being and respectful workplace programs, ensuring alignment with legislation, collective agreements, and best practices. You will provide leadership in program development, policy oversight, education, and cultural change initiatives. 

Programs and services, projects and activities include: 

• Corporate and Department Well-being Plans
• Peer Support Networks
• Workplace Violence and Harassment Prevention and Investigations
• Respectful Workplace Initiatives

You will manage staff and resources, advise senior leadership on emerging issues, and build partnerships across the organization to ensure the City remains a safe, supportive, and respectful place to work.

EDUCATION AND EXPERIENCE

University degree in Human Resources Management, Industrial Relations, Organizational Psychology, or a master's degree in social work or a related field. 

Minimum of 8 years of progressively responsible experience in workplace mental health and well-being, respectful workplace/harassment prevention, or organizational health, including at least 5 years in a supervisory/management role overseeing people and financial resources.

CERTIFICATIONS AND LICENCES
Registered Social Worker with OCSWSSW or equivalent certified counsellor in the Province of Ontario Psychological First Aid Certification Critical Incident Stress Management Certification KNOWLEDGE

• Theories, practices, and trends in employee well-being, respectful workplace, violence and harassment prevention, and organizational health.
• Understanding of the CSA standard for Psychological Health and Safety in the Workplace.
• Counseling approaches and mediation techniques.
• Legislation, policies, regulations, guidelines and operational procedures related to federal and provincial Occupational Health and Safety, Ontario Human Rights Code and the Canada Labour Code,
• Human resources and labour relations practices and collective agreement provisions as they relate to respectful workplace matters.
• Program evaluation methods, metrics, and continuous improvement approaches.
• Understanding of the programs/services and operations of other City areas, and the inter-relationships between them and own work area.

COMPETENCIES, SKILLS AND ABILITIES

• Demonstrated ability to write clear, concise correspondence, reports, policies and recommendations, including evaluations and summaries of research and analysis to guide program development, strategic planning and continuous improvement.
• Excellent communications, facilitation, presentation and collaboration skills to maintain effective working relationships and facilitate discussions, leveraging diversity and differences.
• Demonstrated ability to enact research and analytical skills to identify needs and develop, plan, maintain, and evaluate programs and projects that support mental health and well-being of the organization.
• Demonstrated ability to coordinate and collaborate with internal and external partners.
  Crisis management skills.
• Demonstrated commitment to working with an anti-racist, anti-oppression and trauma-informed lens.
• Demonstrated capacity to provide strategic interventions that incorporate equity, cultural safety and inclusion practices and principles to a diverse employee population including persons with disabilities, Black, Indigenous, racialized, 2SLGBTQIA+ and neurodiverse communities.
• Strengths-based, recovery-oriented, client-focused philosophy in all interactions.
• Demonstrated ability in conflict resolution. 

Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization. 

Review the Leadership Competencies. 

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 
 
The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.
 
Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at extension 12211 or via email at esc- 

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