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Claims Administrative Assistant

3 weeks ago

Hamilton, Ontario, Canada Co-operators Career Full time

Company:  CGIC 
Department: Claims
Employment Type: Regular Full Time
Work Model: Office-Based
Language: English is required, French is an asset 
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy.  That's why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose.  The best part is that you will work with people that care passionately about you, our clients and our communities.

Our Claims team aspires to create peace of mind for our clients and our communities. Our national team of knowledgeable and trusted professionals serve our clients with compassion. We are passionate about continuous improvement and operate with high-integrity, motivated by our desire to do the right thing for our clients.

As the Claims Administrative Assistant you will perform a broad range of support services and administrative duties that allow leaders and team members be successful in delivering superior client service, quality file management and control of loss costs.


How you will create impact:
  • Organizing the file bank with drop filing
  • Creating a database for inventory of paper files housed in the file bank
  • Labelling and filing by discipline
  • Working in collaboration with Claims administration team
  • Some data entry required
  • May require some physical tasks (e.g., lifting boxes weighing up to 50 lbs
How you will succeed:
  • You influence change and are committed to continuous improvement, in order to exceed client expectations.   
  • You leverage critical thinking skills to identify problems and proactively propose solutions.  
  • Your strong communication skills allow you to clearly convey messages.   
  • You're an effective team player who shares knowledge to support your peers.
To join our team:
  • You have one year of related business administrative experience.
  • You have completed post-secondary education in insurance, risk management or a related discipline.
  • You have or are working towards the Chartered Insurance Professional (CIP) designation.
  • You have basic knowledge of insurance and/or claims processes.
What you need to know:
  • Frequent movement, moderate exertion and the ability to lift or move up to 50 lbs is required.  
  • You will be required to report to office. 
  • Extended work hours, including evenings and weekends, may be required. 
  • You will work on a virtual team or remotely. A high degree of autonomy is required. 
  • You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
What's in it for you?
  • Training and development opportunities to grow your career.
  • Flexible work options to support personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Volunteer opportunities to give back to your community

Salary information

Expected  hourly range $ to $ CAD

 The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.