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Library Assistant, Circulation

3 weeks ago

Penticton BC VA E, Canada Okanagan College Full time

Position Information

Position Number

P00275

Position Title

Library Assistant, Circulation

Division/Portfolio

Teaching & Learning Innovations

Department/Program

Library

Location

Penticton

Other Flexible Work Options

Your Opportunity

Under the limited supervision of the Campus Librarian, and in coordination with the Campus Library Coordinator, the Library Assistant, Circulation is responsible for the circulation desk duties; assisting library users with library processes; providing exceptional library service; completing assigned project work.

Functions and Duties

  1. Charges, discharges and renews library materials including circulating laptops and other equipment

  2. Maintains and accesses library accounts and records

  3. Assists all library users, including students, employees and the general public by telephone, electronically or face-to-face; handles queries in a sensitive and timely manner and refers to the Campus Library Coordinator, Librarian or other resources as appropriate

  4. Helps library users to use library equipment including microfilm/fiche readers, photocopiers and printers and with routine productivity software and institutional computer accounts; helps users with basic information and reference inquires and refers more complex questions to a librarian or library technician as appropriate.

  5. Collects and records payments, fines and fees; provides change as required;

  6. Issues Okanagan College photo ID to students;

  7. Responsible for the overall operation of the library and for library opening and closing procedures when the Campus Library Coordinator is not working

  8. Processes requests for library material, including sending out periodical articles to library users as required

  9. Communicates library polices to library users

  10. Maintains the photocopier and microfiche/film reader-printer, laser printer, circulating laptops and other library equipment; troubleshoots technical issues and refers to IT Services, as required

  11. Assists in maintenance of collections including sensitizing and labeling materials; shelving and shelf reading of materials; preparing boxes and file folders; and assisting with collection inventory

  12. Responsible for recording statistics for reference and library space use

  13. Communicates with Library Technical Services staff on problems related to the collections

  14. Ensures appropriate maintenance of Library public service area facilities, technology and equipment (i.e. laptops, photocopiers, computers) by reporting issues, submitting work requests, and coordinating with the appropriate department

  15. Monitors student employees in the absence of the Campus Library Coordinator

  16. Performs other duties as assigned

Education and Experience

Must possess a Library Technician diploma. Over 1 year related post-secondary library experience required.

Skills and Abilities

  • Knowledge of automated library systems

  • Proficiency with MS Office programs

  • Technical aptitude for learning new systems and software and propensity for life-long learning to ensure technical

currency

  • Ability to work effectively with limited supervision

  • Ability to provide a high level of customer service, to handle user complaints and suggestions, and to resolve conflict

Preferred Qualifications

Desired Start Date

12/15/2025

Position End Date (if temporary)

04/24/2026

Schedule

Varied, as scheduled. May involve evenings.

Annual Salary/Hourly Rate

$ $29.74

Appointment Type

Support - On Call

Special Instructions to Applicants

Shortlisted internal candidates must notify the current Support Staff Bargaining Chairperson and People Services if they want a Union Observer during interviews and final selection of candidates.

Employee Group

Support

Posting Detail Information

Competition Number

C003276

Number of Vacancies

2

Posting Open Date

11/21/2025

Posting Closing Date

12/01/2025

Open Until Filled

No

Inclusion Statement

Okanagan College is committed to increasing the equitable and inclusive participation of marginalized people in all aspects of college life. We welcome and encourage applications from Indigenous Peoples, Black People, members of racialized groups/visible minorities, people with disabilities and people with diverse gender identities or expressions. People with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence,