Project Manager

Summary Of Day To Day Responsibilities:

• Develop an understanding of overall portfolio/program movement with individual lines of

business and rationalize how the assigned projects fit with business priorities in the long

term

• Drive L&D processes to implement learning solutions in various formats including but not

limited to in-person or virtual Instructor-led training (ILT), eLearning, webinars, self-directed

learner pathways, and workshops

• Lead the end-to-end planning and execution of medium-to-high complexity L&D projects,

leveraging key project management tools to ensure projects are delivered on time, within

scope, and on budget

• Support the vendor selection, engagement and onboarding process when third-party

learning solutions are within scope

• Develop and implement eƯective stakeholder engagement strategies

• Build relationships and maintain regular communications with internal and external

stakeholders

• Report on project progress with project teams and business stakeholders at diƯerent

levels

• In partnership with L&D CoEs and business partners, support the development of a

delivery strategy, change & launch communications plan, and maintenance plan

• Ensure tight governance control and actively manage/resolve risks and issues

• Conduct project retrospectives and act on lessons learned for continuous improvement

• Stay current with emerging trends in project management inclusive of Agile and hybrid

project practices and principles

• Be an active member of the broader project management community by sharing subject

matter expertise and learning to advance professional growth

Must Have:

• Project Management experience

• MS Project/ MS oƯice

• Managing medium to high complexity projects

•

Financial Industry experience preferred

Nice To Have:

•
• Qualifications/Skills/Experience

Agile experience/SCRUM

• Minimum 7-10 years of experience in project management, preferably in a learning or

adult training environment

• Prior L&D experience in performance consulting, design, development, facilitation,

and/or learning technologies is beneficial

• Thorough understanding of project management frameworks and methodologies

• PMP, Agile and/or Scrum certification

• Practical knowledge in adult learning principles for various delivery methods

• Proven track record of delivering results and commitment to operational and service

excellence

• Strong client focus with ability to listen and quickly learn about various clients and

become a trusted advisor on delivery learning solutions successfully

• Ability to prioritize and manage multiple projects concurrently with changing business

priorities in a fast-paced environment

• Ability to manage multiple stakeholders and build relationships eƯectively, leveraging

sound communication, negotiation, consensus-building and influencing skills

• Ability to tailor communications to diƯerent stakeholders at diƯerent levels

• Solutions-focused, "can-do" attitude to foster positive team morale and high engagement

• Excel in translating business needs into learning requirements in collaboration with L&D

partners

• Strong critical thinking, analytical, and problem-solving skills

• Highly adaptable and flexible with ability to take initiative in a dynamic work environment

• Proficiency in MS OƯice suite, especially MS Project

• Competency in team meeting facilitation in virtual environments leveraging collaboration

tools such as MS Teams and Webex

• Experience with LMS and LXP is a bonus

• Experience with eLearning tools and standards (e.g., SCORM, xAPI, HTML 5) and

development software (e.g., Articulate Storyline/Rice) is a nice to have

• Lead and oversee the overarching program and manage the full lifecycle of individual projects assigned.

• Ensure consistency and quality across project documentation, including charters, project schedules, and dashboards, produced by various project managers running projects within the same program.

• Represent the program in Steering Committee meetings—present updates, gather insights from multiple workstreams, and synthesize key information for distribution to project managers.

• Own and maintain centralized dashboards and reporting to track progress, risks, and outcomes across all projects.