Remote Customer Service Representative

1 week ago

NiagaraontheLake, Ontario, Canada International SOS Full time

Join our team as a Remote Lifestyles Concierge

Start Date – January 12, 2026.

Location Requirement : MUST be located in Ontario, Canada

Aspire Lifestyles Services Limited is looking for passionate, customer-focused professionals to join our team as Remote Lifestyles Concierges

If you thrive in a fast-paced call center environment and love helping others, this is your chance to build a rewarding career from the comfort of your home.

Why join us?

Full-time, 8-hour shifts with a fixed schedule (up to 40 hours/week).

Competitive pay: $20.00/hour + monthly performance bonuses.

$2.00/hr shift premiums for all hours worked after 7pm ET.

Comprehensive benefits plan after only 30 days of employment.

Opportunity to participate in our RRSP program with company match after 1 year.

Paid training and time off.

Career growth opportunities in a supportive, inclusive environment.

No sales required.

Schedule Requirements:

Must be available for full-time work.

Afternoon, evening, and weekend availability required.


Here's what you bring to the team:

The passion to always put the Card Member's experience at the forefront of everything you do while maintaining a positive and professional attitude.

The ability to think outside of the box and go above and beyond to provide customer satisfaction.

Strong internet skills - Proficiency in navigating multiple systems simultaneously.

Experience working in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone and email).

Work-from-Home Requirements:

Private, distraction-free home office with a lockable door.

MUST have a Smart Phone that can operate the most up to date operating system.

High-speed hard wired ethernet internet connection (minimum 25 Mbps download / 5 Mbps upload). Please note that you cannot use Wi-Fi or Wi-Fi Pods/extenders.

No satellite internet connections.


Qualifications:

· High school diploma or equivalent is required.

· Must be able to pass a pre-employment background screening.

· 2 years of customer service experience required.

· 1 year of Call Center experience preferred.

· Prior experience in the Hospitality or Travel industries preferred.

Aspire Lifestyles is committed to ensuring accessibility for all persons and to providing excellence in serving all customers. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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