Human Resources Generalist

COME WORK WITH US

Heritage Coffee Co. Ltd. (www.heritage-) was founded in 1980 as a family-owned, private label coffee roasting, packaging, and distribution company. From a humble start, we have grown from a regional coffee roaster to selling internationally from our 38,000 square foot production facility in London, Ontario, supported by our two distribution centres in Montreal and Calgary. Our vision is to make Heritage Coffee the premier custom private label roaster for the North American coffee industry.

Heritage Coffee prides itself on sharing a common vision to work together to provide our valued customers with the highest quality coffee and excellent customer service. We support each other by contributing to a safe and healthy work environment and take our core values of Dedication, Collaboration, Trust and Excellence very seriously. It is essential that each member of our team be a positive contributor to our work culture.

We are currently looking for a PART-TIME Human Resources Generalist to join our team. This role is responsible for providing a full range of HR services to support business strategy, including recruitment, training, onboarding, health and safety, performance management, payroll and benefits administration, and HR policy development and implementation. This role works closely with the management and supervisory team to build a positive, productive and committed culture that attracts and retains high performers to achieve business results.

Core Duties

Staffing, Onboarding and Training

- Assess current and projected staffing needs (including hourly and salaried staff) with the management team to meet business needs

• Develop and implement a recruitment plan to attract qualified, motivated candidates

• Prepare job postings, interview qualified candidates, check references, prepare job offers/employment contracts

• Develop and implement an effective onboarding and training program tailored to each role

• Ensure new hires are successfully onboarded, understand and are thoroughly trained in all aspects of their role, including health and safety, job duties, company procedures and protocols, working closely with Supervisors as required

• Evaluate the effectiveness of the training provided to support high performance; provide support and coaching to Supervisors where warranted to ensure training is effective

• Continually assess and strengthen the company's recruitment, onboarding and training practices

Compensation, Payroll, Benefits, and Employee Records

- Administer the Company's compensation and benefits programs as developed and as amended from time to time

• Process bi-weekly payroll for hourly and salaried employees in an accurate and timely manner

• Assist employees with payroll and benefit enquiries

• Ensure employee records are accurate and up to date, including collecting and protecting the confidentiality of required personal information, tracking and monitoring sick time, vacation time, bereavement leave and other approved absences

Performance Management

Assist with the development and implementation of an effective Performance Management program, including:

• Creating or updating job descriptions with clear performance objectives for each role

• Implementing Performance Assessment process, once approved, and help coach supervisors in providing feedback and coaching

• Support supervisors in addressing performance issues, help identify and remove obstacles to performance

• Provide individual employee coaching and counselling as required to support high performance and retention

HR Policies and Procedures

- Oversee and enforce comprehensive HR policies that meet legislative requirements (e.g. Employment Standards Act, Access for Ontarians with Disabilities Act, Health and Safety, etc.) and reflects the company's culture and business practices

• Provide training to Supervisors and staff to ensure thorough understanding of HR policies and procedure

Culture

- Serve as a leader in developing and protecting a positive, supportive and professional work environment in which everyone is treated with dignity and respect

HR Program Development and Special Projects

- Develop and implement new HR programs and complete assigned special projects related to improving the overall performance and culture within the Company. Examples include employee recognition programs, employee engagement surveys, learning and development plans, and awards for employee-initiated improvement ideas.

Required Experience

• Post-secondary degree with completion of professional courses in Human Resources

• Certified Human Resources Professional designation (achieved or in progress) preferred

• Min 5 years' experience in Human Resources in generalist positions in a manufacturing environment

Required Skills

• Superior communication skills

• Strong decision making and judgment

• Strong business acumen

• Excellent planning, organization and execution skills

• Meets deadlines; willing to work additional hours as needed during peak periods

• Collaborative – integrates information across the organization

• High level of integrity and accountability, respects confidentiality

Job Types: Part-time, Permanent

Expected hours: 20 – 30 per week

Education:

• Bachelor's Degree (preferred)

Experience:

• human resources: 3 years (required)

Work Location: In person