Program Specialist and Compliance Officer

Competition # :
47208

Department:
Service Nova Scotia

Location:
HALIFAX

Type of Employment:
Permanent

Union Status:
NSGEU - NSPG

Closing Date:
23-Oct-25 (Applications are accepted until 11:59 PM Atlantic Time)

About Us
At Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. We conduct over five million client interactions each year through the various programs and services we deliver on behalf of the government. We continuously strive to make our programs and services more responsive to the needs and expectations of Nova Scotians.

About Our Opportunity
Reporting to the Senior Policy Analyst for Mortgage, the Program Specialist and Compliance Officer (PSCO) is responsible for providing specialized program administrative and compliance work for the regulation of the provincial mortgage regulatory framework. The PSCO is a program specialist who provides expertise regarding the administration and compliance of business programs and oversees complaints in accordance with departmental policies and government legislation.

Primary Accountabilities

• Supports the Senior Program Administrator and Compliance Officer to create compliance programs for consumer and business complaints, routine business inspections, investigations, and high-risk business activities to ensure the ongoing quality of Nova Scotia's regulatory compliance framework. Supports the implementation and evaluation of investigations, policies, and processes for optimal regulation of the businesses and individuals licensed under the Mortgage Regulation Act (MRA). Provides business analysis, program evaluation, and policy recommendations through reports and advice to management. Provides independent, specialized professional and financial expertise for the administration, management, and delivery of government programs.
• Inspects and monitors program compliance activities, which may include site visits and formal investigations. Conducts investigations on mortgage files (trust, financial, disclosures) where fraud is suspected and/or confirmed. Provides risk assessment of each business as determined by compliance review or special examination and reports to management.
• May supervise compliance officers' general activities for quality and efficiency, including on-site inspections, analysis of findings, and compliance reports. Prepares reports about compliance findings and makes recommendations to the Senior Policy Analyst.
• Advises and mediates complex financial and consumer complaints related to commercial fraud, financial or professional misconduct, in accordance with departmental policies and government legislation.
• Delivers on the established outcomes by developing professional relationships with business professionals, consumers, and team members and supports senior colleagues in the development of internal and external communications for professionals and partners.

Qualifications And Experience
To be considered for this opportunity, you hold a post-secondary degree with five years of progressive experience in a related field. An equivalent combination of training and experience may be considered. A finance or accounting degree will be considered an asset.

This position requires competencies to support a critical, highly regulated program area as demonstrated through formal and/or informal experiences.

To be successful in the role you will have proven experience in:

• Supporting compliance programs in a complex environment.
• Working in a financial business environment.
• Working independently to implement program, legislative, and business processes
• Supporting initiatives with analytical and operational expertise to ensure high quality results and decisions.
• Developing and maintaining internal and external participant relationship

The Program Specialist And Compliance Officer Will

• Exhibit excellent interpersonal competencies, including strong oral and written communication skills
• Demonstrate the ability to develop subject matter expertise and make effective decisions by using sound judgement
• Value collaboration, and demonstrate a strong strategic orientation
• Possess strong analytical skills and demonstrate adaptability to change.
• Perform other related duties as assigned

Benefits
Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.

Additional Information
This competition is being leveraged to fill a permanent, full-time vacancy based in Halifax, Nova Scotia.

Travel throughout the province may be required sometimes on short notice (including day/night and overnight travel), as well as out-of-province travel.

A valid driver's license is required for travel around the province.

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
• Countless career paths.
• Department Specific Flexible working schedules.

Pay Grade:
PR 13

Salary Range:
$2, $3,107.16 Bi-Weekly

Employment Equity Statement
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

Accommodation Statement
We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at

This Is a Bargaining Unit Position Initially Restricted To Current Civil Service Employees Represented By The Nova Scotia Government Employees Union (NSGEU). If Applying From Outside a Government Office, Employees Must Apply Correctly Via This Link

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to