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Shift Supervisor – Convenience Store

3 weeks ago

Ottawa, Ontario, Canada Dentistree Family Dental Clinic Full time

Shift Supervisor – Convenience Store (Circle K)

Location: Unit 105, 1340 Hemlock Road, Ottawa, Ontario

Job Type: Full-time / Part-time

Job Overview

We are seeking a dynamic and experienced Shift Manager to oversee daily operations within our retail environment. The ideal candidate will demonstrate strong leadership, excellent communication skills, and a comprehensive understanding of store management. This role is vital in ensuring smooth shift transitions, maintaining high customer service standards, and managing team performance effectively. The Shift Manager will play a key role in driving sales, managing inventory, and fostering a positive work environment.

Duties

  • Supervise and coordinate daily store operations during assigned shifts to ensure efficiency and productivity.
  • Lead, motivate, and develop team members through effective training & development initiatives.
  • Oversee employee orientation, interviewing, recruiting, and onboarding processes to build a strong team.
  • Manage payroll, cash handling, bookkeeping, and store financial transactions with accuracy.
  • Monitor inventory management including stock levels, inventory control, purchasing, and merchandising to optimize product availability.
  • Ensure compliance with company policies, safety procedures, and health regulations.
  • Handle customer service issues promptly to maintain high satisfaction levels.
  • Oversee retail sales strategies including pricing, marketing initiatives, and sales management to meet store targets.
  • Utilize POS systems effectively for transactions and inventory updates.
  • Manage store merchandising, stocking, and visual displays to enhance shopping experience.
  • Conduct performance evaluations and provide ongoing feedback to staff.
  • Maintain organizational skills to ensure the store operates smoothly during each shift.

Qualifications

  • Proven management experience in retail or similar environments with supervising responsibilities.
  • Strong leadership skills with the ability to motivate teams and foster a collaborative work culture.
  • Excellent communication skills; bilingual or multilingual abilities are a plus.
  • Experience with employee orientation, interviewing, recruiting, payroll processing, bookkeeping, and inventory management.
  • Proficiency in POS systems, retail math, cash handling, merchandising, and store management software.
  • Demonstrated ability in sales management, pricing strategies, budgeting, and marketing initiatives.
  • Strong organizational skills with effective time management capabilities.
  • Customer service-oriented mindset with excellent phone etiquette and conflict resolution skills.
  • Ability to handle administrative tasks such as training & development documentation and scheduling efficiently.
  • Previous assistant manager or shift management experience is highly desirable. This position offers an opportunity for professional growth within a supportive team environment dedicated to excellence in retail management.

How to Apply

Please submit your resume through Indeed or email it to Only selected candidates will be contacted for an interview.

Job Types: Full-time, Part-time

Work Location: In person