Quality Control Systems Specialist

The Quality Control Systems Specialist supports the Quality department through project coordination, process improvement initiatives, SOP amalgamation, and quality-related administrative functions. This role assists in standardizing procedures, organizing and consolidating SOPs, and generating and analyzing data to support quality-driven decision-making. The position coordinates work across functional teams to ensure timely execution of quality projects and compliance activities.

Temporary Full-Time (40 hours); 6 Month Contract

Monday to Friday 8:00 am – 4:30 pm; Hybrid

$75,500 - $94,500 per year

In this role, you will:

1. Project Coordination

• Coordinate and track progress of quality-related projects, ensuring tasks are completed on time and within scope.
• Communicate project updates, timelines, and deliverables to internal stakeholders.
• Facilitate meetings, prepare agendas, document action items, and follow up on outstanding tasks.

• Assist in prioritizing initiatives and maintaining project documentation.

• SOP Amalgamation & Process Standardization

• Review, consolidate, and reorganize Standard Operating Procedures (SOPs).

• Work with subject matter experts to update or streamline workflows.
• Assist in building standardized templates, naming conventions, and document structures.

• Support migration of procedures into document control systems.

• Quality Data Generation & Analysis

• Compile, validate, and analyze quality metrics, inspection data, test results, and other datasets.

• Prepare routine and ad-hoc quality reports, dashboards, or summaries for management.
• Identify trends, variances, and improvement opportunities.

• Assist in root cause analysis and CAPA documentation.

• Administrative & Departmental Support

• Manage quality records, logs, and documentation in accordance with regulatory requirements.

• Assist in scheduling audits, inspections, and quality meetings.
• Support training coordination related to SOP updates or quality initiatives.

• Maintain organized digital and physical quality files.

• Cross-Functional Collaboration

• Liaise with production, R&D, supply chain, and other teams to support quality projects.

• Ensure consistent communication and alignment across departments.
• Promote awareness of quality standards and process adherence.
• Other duties as assigned

You have:

• Diploma or bachelor's degree in science, quality, engineering, administration, or related field.
• Experience in quality, coordination, or administrative roles (3-5 years).
• Proficiency in MS Office (Word, Excel, PowerPoint & Outlook).
• Proficiency in data management tools.
• Experience using LIMS for data extraction and report generation.
• Experience with data visualization or reporting tools.
• Experience in regulated environments (GMP, ISO, food, manufacturing, etc.) (an asset)

You get:

• $300.00 per year to spend on company products
• Employee discount pricing
• Employee appreciation events & rewards
• Free onsite parking

Why us?

• We're much bigger than you think, 30+ natural health brands loved across North America
• Proudly Canadian owned & operated and a Certified B Corp company

Learn more about us here:

This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best

All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.

FGOffice