Senior Lead, Organization Development

Position: Senior Lead, Organization Development

Permanent (0.4 FTE)

Reports to:

Executive Director

The Burlington Family Health Team is looking for a Senior Lead, Organization Development to advance strategic projects and operational effectiveness. This role is a non-clinical leadership position that focuses on development and implementation of organizational policies and processes, drives cross-functional projects, enhances communication and workflow systems and drives improvements that support a quality care. The ideal candidate brings deep sector knowledge and leadership experience to support governance, change management and continuous quality improvement across the organization.

Key responsibilities include:

· Work as a member of the BFHT to support our clinical teams in the delivery of quality primary care

· Lead the review, development, and implementation of BFHT policies and procedures, ensuring alignment with legislation, regulations and sector best practices.

· Serve as a key advisor to the Executive Director on policy-related risks, gaps, and opportunities.

· Oversee version control and governance of organizational documentation.

· Develop and update job descriptions and job postings, ensuring alignment with organizational structure and role clarity.

· Contribute to workforce planning, onboarding frameworks, and knowledge transfer strategies.

· Lead and/or oversee strategic initiatives including program development, quality improvement, evaluation, and strategic planning.

· Develop and implement project charters, timelines, and reporting tools in collaboration with clinical and administrative leads.

· Design and develop internal and external communication tools, including brochures, flyers, slide decks, and stakeholder-facing materials.

· Strengthen organizational communication strategies and ensure alignment with BFHT's visual identity.

· Oversee the creation and maintenance of operational manuals, SOPs, and toolkits.

· Lead capacity-building initiatives including workshops, facilitated discussions, and learning resources.

· Collaborate with leadership and teams to assess and improve administrative workflows.

· Facilitate interprofessional discussions, planning sessions, and improvement initiatives.

QUALIFICATIONS:

● Masters Degree (or equivalent) in health administration, public policy, communications, or a related discipline.

● Minimum 15 years of progressive leadership experience in primary care settings and/or community-based healthcare.

● Demonstrated commitment to advancing quality patient care in an interdisciplinary primary care environment

● Demonstrated expertise in policy development, organizational design, project leadership, and healthcare administration.

● Exceptional written communication skills with proven ability to produce high-quality documents, including policies, communications, and manuals.

● Highly skilled in stakeholder engagement, group facilitation, and cross-functional collaboration.

● Demonstrated sound judgement, decision-making, and cross-functional collaboration.

● Advanced proficiency in Microsoft Office, Canva or design tools, and document management systems.

● Excellent oral communications skills and ability to work effectively and collaboratively as a member of the team

● Strong understanding of Ontario Ministry of Health funding, healthcare services, accountability and reporting frameworks, and governance structures.

● Proactive and adaptable, with a demonstrated ability to work independently while advancing organizational goals.

● Strong commitment to confidentiality, professionalism and team-based care.

● Demonstrated ability to integrate equity, diversity and inclusion (EDI) principles and anti-oppressive practices.

To Apply

Please forward a cover letter as well as curriculum vitae to:

Deadline to apply is November 12, 2025 We thank all who apply however only those selected for an interview will be contacted. No phone calls please.

Job Type: Part-time

Pay: $31.87-$45.00 per hour

Expected hours: 16 per week

Work Location: In person