Residence Manager

Residence Manager - Make a Lasting Impact on Young Lives

Trail & Castlegar, BC

$36/hour | 30 hours/week | Permanent Position

Transform Lives. Lead with Purpose. Build Community.

Are you a compassionate leader who believes every young person deserves a safe place to heal and grow? Freedom Quest Youth Services is seeking an exceptional Residence Manager to lead our residential programs serving youth who need us most.

Why This Role Matters

You'll oversee one of our specialized residential homes—Eagle House and Freedom House—where young people facing complex challenges find safety, stability, and hope. As Residence Manager, you'll build and lead trauma-informed teams that create healing environments for youth from unstable backgrounds who may have experienced neglect, abuse, or other significant adversities.

This isn't just administration—it's leadership with heart, where every decision you make directly impacts a young person's journey toward healing and success.

What Makes This Opportunity Special

Competitive Compensation & Benefits:

• $36/hour for 30-hour workweek
• Full benefits paid by employer
• 5% RRSP contribution (after probation)
• 8% vacation accrual
• Permanent position with 3-month probation

Meaningful Work:

• Lead trauma-informed, attachment-based care for vulnerable youth
• Build capable, compassionate teams dedicated to youth success
• Collaborate with community partners, families, and care circles
• Shape service plans that honor each young person's unique journey

Professional Growth:

• Work within CARF-accredited programs
• Ongoing training and development opportunities
• Supportive leadership structure with regular supervision
• Connection to a values-driven organization committed to excellence

Your Role at a Glance

As Residence Manager, you'll wear many hats—each one critical to creating environments where youth and staff thrive:

Team Leadership

• Hire, train, and support residential coordinators and youth workers
• Provide meaningful supervision that develops staff capabilities
• Facilitate team building and create a positive workplace culture
• Ensure staff have the resources and support they need to succeed

Youth-Centered Administration

• Co-develop individualized service plans with clinical counselors and youth
• Coordinate care circles for integrated, holistic support
• Lead transition planning to set youth up for long-term success
• Connect youth with specialized services (counseling, therapy, assessments)

Program Excellence

• Champion CARF accreditation standards
• Manage budgets and ensure financial accountability
• Liaise with Ministry of Children & Family Development (MCFD)
• Build strong community partnerships

On-the-Ground Support

• Provide emergency on-call support (shared rotation)
• Step in to backfill positions when needed
• Stay connected to the day-to-day realities of residential care

What You Bring

Required Qualifications:

• Education: Diploma or degree (minimum 2 years) in Child & Youth Care, Social Work, or related field
• Experience: 3 years of recent related experience, including 1 year in supervisory or administrative role
• Residential Background: 2 years working in a residential setting
• Specialized Training: Behavioral modification, working with children under 12 with support needs, attachment-based parenting, trauma-informed practice
• Current Certifications: First Aid, CPR, FoodSafe, Valid Class V BC Driver's License
• Clearances: MCFD Record Check (including Vulnerable Sector Criminal Record Check), satisfactory Driver's Abstract and Driver Factor Report

Your Approach:

• Deep commitment to trauma-informed, attachment-based, and culturally safe practices
• Extensive experience with client-centered, strengths-based, harm-reduction approaches
• Cultural humility and willingness to engage in lifelong learning about Indigenous worldviews
• Recognition of colonization's ongoing impacts and commitment to trauma-informed care
• Strong organizational skills and comfort with technology
• Ability to remain calm, flexible, and solution-focused under pressure

Who Thrives in This Role:

• Natural leaders who inspire and develop others
• Detail-oriented administrators who never lose sight of the "why"
• Collaborators who build bridges between youth, families, staff, and community
• Problem-solvers who stay grounded when challenges arise
• Advocates who center youth voices in every decision

About Freedom Quest Youth Services Society

We're a mission-driven organization creating spaces where vulnerable youth find safety, healing, and hope. Our trauma-informed approach recognizes that young people need more than services—they need relationships, stability, and adults who believe in them unconditionally.

Our values guide everything we do: we're strengths-based, culturally humble, actively engaged, and committed to helping youth move toward their self-identified goals. We also support families with non-judgment and unconditional positive regard as they work to maintain or rebuild relationships with their young people.

Ready to Lead with Impact?

If you're passionate about creating healing environments for youth and building teams that change lives, we want to hear from you.

Application Deadline: Currently Open

• Application Form Required:
• Full Job Description Here:

Job Types: Part-time, Permanent

Pay: From $36.00 per hour

Benefits:

• Casual dress
• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care
• Wellness program

Work Location: In person