Resident Engagement Manager

2 weeks ago

Penticton BC, Canada Sienna Senior Living Full time €50,000

This is a Permanent Full-Time position.
Schedule: Tuesday to Saturday 8am-4pm with flexibility for evening events.
At Sienna Senior Living, our commitment to enhancing the daily lives of our residents extends far beyond clinical care. Integral to this mission are our dedicated leaders and their teams who oversee vital functions such as culinary services, housekeeping, recreation, and maintenance. These roles are not just jobs; We are currently seeking exceptional individuals to fill a key management position, a role that is pivotal in bringing our core values of positivity, accountability, community, and caring to life. In this capacity, the Resident Engagement Manager plays a crucial role. Through leadership excellence, the successful candidate will not only manage their department's budget but also ensure that their team delivers exemplary service. This role is responsible for creating an enriching experience for both Team Members and Residents, fostering an environment where every individual feels valued and cared for. In this role, you will oversee and promote the programs where joy and well-being flourish among residents.

We offer a number of programs and benefits that support team members’ financial, personal and professional needs:

A competitive salary and vacation package
Health & Dental benefits program
A welcoming culture that values diversity and differing perspectives, experiences and beliefs

Enhance resident well-being, autonomy, and participation in community life
Evaluate and enhance programs designed to increase resident involvement
Ensure personal professional development and compliance with mandatory training and certifications for both oneself and the team
Lead and improve the welcome program for new residents, facilitating their integration and sense of belonging within the community
Build and maintain strong partnerships with local entities, vendors, and contractors to support and enrich resident engagement and wellness
Record and document discussions during town hall and resident council meetings
Create and distribute the monthly schedule of community events and a newsletter for residents and their families
Grow and oversee a dynamic volunteer program for in-person and remote volunteers, including student internships

Possess a degree or diploma in a field related to aging and wellness, such as Gerontology, Kinesiology, Human Kinetics, Therapeutic Recreation, Leisure Studies, Health Promotion, or Health Sciences
Bring at least one year of experience in developing programs for seniors, whether in independent living, assisted living, or community center environments
Have a minimum of one year in a management or supervisory role
Certified, or willing to become certified within the first 60 days of employment, to teach group land fitness and aquatic fitness classes for seniors, as recognized by the organization
Class 4 Driver's License is an asset
Certificate in Serving It Right (or willingness and ability to obtain)
Proficiency in Word, Publisher, PowerPoint, and Excel, as well as virtual technologies such as Zoom/Teams etc.
Additional certifications (i.e. specialized fitness, dementia training etc.) considered a valuable asset

Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. You must successfully pass a Vulnerable Sector Check and Criminal Record Check applicable to the appropriate province

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