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Recreation Facilities Coordinator

3 weeks ago


Toronto, Ontario, Canada Duka Property Management Inc. Full time

A Recreation Facilities Coordinator plays a vital role in fostering an active, engaging, and well-managed environment within a condominium community by planning, organizing, and promoting recreational programs and activities. This role is responsible for the coordination of daily leisure and fitness programs, the oversight of amenity bookings and usage, and ensuring the overall safety, cleanliness, and order of all recreational facilities. A pleasant, outgoing personality, coupled with strong amenities management experience, is essential for success in this role.

Reporting to the Condominium Manager, the Recreation Facilities Coordinator works independently with minimal supervision and must maintain a professional and diplomatic demeanor when interacting with residents, staff, guests, and contractors. The role supports a vibrant community culture and contributes to the smooth operation of the building's recreational services.

Key Responsibilities (including but not limited to):

-Plan, organize, and oversee recreational activities and fitness programs suited to the needs of the condominium community.

-Conduct regular inspections of all amenity spaces, including fitness areas, lounges, and activity rooms, ensuring cleanliness, functionality, and safety.

-Monitor and enforce amenity rules and regulations courteously yet firmly, ensuring compliance with condominium policies.

-Track and assess resident interest in recreational initiatives, gathering feedback and implementing new programs where appropriate.

-Walk through and monitor recreational amenities regularly to maintain facility standards and promptly address concerns.

-Utilize and maintain the Building Website, ensuring all recreational and amenity-related information is current and accurate.

-Manage resident bookings for amenity spaces, including reviewing, approving, declining, and cancelling reservations.

-Draft and distribute weekly newsletters, notices, and updates to residents (subject to Condominium Manager approval).

Answer incoming phone calls professionally, check voicemails and emails daily, and respond to inquiries in a timely manner.

-Coordinate security personnel for events or functions held in amenity spaces when necessary.

-Ensure all operations are in compliance with the condominium's Declaration, By-laws, Rules, and any Board-approved amendments.

-Collect applicable amenity-related fees, security deposits, and payments in accordance with established agreements.

-Order supplies and coordinate equipment servicing and repairs in consultation with the Condominium Manager.

-Maintain weekly reports on amenity operations, noting issues, resident feedback, and suggestions for improvement.

-Keep detailed written records of facility conditions, service requirements, and repairs, escalating concerns to the Condominium Manager as needed.

-Assist residents in using recreational facilities and resolve any conflicts or amenity-related concerns with professionalism and neutrality.

Application Process

Applicants should submit a résumé and cover letter outlining how they meet the specific requirements of the position.

Our company welcomes diversity in the workplace and encourages applications from all qualified applicants. We are committed to accommodating applicants' needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code throughout the selection process. Please contact our HR department should you need accommodation.

Interviews will begin as early as suitable candidates are identified. We thank all applicants in advance for their interest; however, only those invited to an interview will be contacted.

Job Type: Permanent

Pay: $40,000.00-$50,000.00 per year

Ability to commute/relocate:

  • Toronto, ON (M9C): reliably commute or plan to relocate before starting work (required)

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Recreation Coordinator: 1 year (preferred)

Work Location: In person