Production Manager

5 days ago

Edmonton, Alberta, Canada AutoCanada Inc. Full time $60,000 - $70,000
Join the Ride

Position: Production Manager 
Dealership: ACX Edmonton West
Location: Edmonton, AB
Classification: Full Time, Immediate Hire
Salary: $60,000-$70,000 + KPI Net Profit Bonus after 3 months of employment

ACX Edmonton West is looking for an experienced  Production Manager to join our growing team. You will play a crucial role in terms of the customer experience by facilitating the completion of work required to reunite clients with repaired or restored vehicles. Leveraging your extensive knowledge of the vehicle repair process, you will manage the technical team and coordinate the flow of work within the Collision Center. This role is to improving profitability for the business and creating a positive work culture. 

AutoCanada Collision Centres are proud to offer our full-time employees the following benefits to aid in their well-being and performance:  

Competitive pay plans and a motivated group of employees to work alongsideDental and vision insurancePrescription insurance that can discount purchases up to 80%Employee vehicle purchase & service programsEmployee assistance programs focused on health & wellness

Responsibilities: 

Plan, direct and control workflow within the collision centre to ensure repairs are completed on time while maximizing shop efficiencyReduce comebacks by coaching/aiding technicians to practice exceptional workmanshipMonitor individual technician performance and set action plans to improve performance where requiredConduct effective meetings and one on ones with team membersProvide constructive coaching, feedback and communicate department goals and expectations in a manner that ensures team member successProvide exceptional customer service to our valued clientsManage professional relationships with both suppliers and clientsManage vehicle movement within the departments and ensure that all client vehicles are organized and in the proper place within the collision centre and are tracked using the Management SystemUnderstand the financial performance of the collision centre and address any operational concerns that could impact the success of the businessEnsure Autobody Repair Technicians and Refinishing Technicians are repairing vehicles consistent with OEM specificationsMentor, coach, train and support the development of all associates in the collision centreProvide leadership and support to ensure the team is successful in achieving goals and objectivesEnsure tools and equipment, including facility, are being serviced and maintained properlyDemonstrate and champion a healthy and safe work environment

Requirements:  

Experience as an Autobody Manager, Production Manager or EstimatorPost-Secondary education in a related discipline would be considered an assetMust have previous experience being a leader and in building and mentoring a successful teamStrong understanding of collision centre and or dealership operational practices, budgeting and expense managementA detailed understanding of Service and Parts operationsAbility to be professional and deliver exceptional service to clientsExcellent people management skills such as leadership, employee engagement, team development, interpersonal, coaching, mentoring, and supervisory skillsA well-defined sense of diplomacy, including negotiation and conflict resolution skillsStrong organizational and time management skillsAbility to manage priorities, perform a variety of tasks and meet required deadlines and targetsA person of high integrity who is trusted by others and consistently honors their commitmentsDetail oriented, self-motivated and resourcefulResults-driven and career focused individual with an entrepreneurial spirit and a strong desire to be successfulUnderstanding of Provincial Safety code requirements for dealershipsExcellent skills in Word, Excel and PowerPoint. Highly skilled in standard office software (MS Office, SharePoint, etc.)Must possess a valid driver's license and a safe driving history

The Perks.

  • Competitive Compensation and Benefits Package
  • Employee Vehicle Purchase & Service Plans
  • Employee and Family Assistance Programs
  • Company-wide appreciation events and contests throughout the calendar year 
  • Professional development and the opportunity to grow your career 

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. 

Can you picture yourself here already?

We hope so. It's equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around. 

If you think you're a good fit to come along on our ride, apply now through our website at We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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