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Manager, Product Design

4 hours ago

Markham, Ontario, Canada Questrade Financial Group Full time

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What's in it for you as an employee of QFG?

  • Health & wellbeing resources and programs
  • Paid vacation, personal, and sick days for work-life balance
  • Competitive compensation and benefits packages
  • Work-life balance in a hybrid environment with at least 3 days in office
  • Career growth and development opportunities
  • Opportunities to contribute to community causes
  • Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy.
We're looking for our next Manager, Product Design. Could It Be You?
We're looking for a Manager, Product Design to lead our UX team at Questrade. This role focuses on leading a team of 6 product designers across various design disciplines (UX, UI, content design, UX research). You'll oversee the end-to-end design of [domain], working closely with product managers, engineering, and marketing to ensure designs align with business goals and user needs in a fast-paced, high-impact environment. At Questrade, we value growth, creativity, and collaboration. As the Manager, Product Design, you'll have the opportunity to make a significant impact on Questrade's trading platforms. If you're passionate about craftsmanship, and collaborating with cross-functional teams, we'd love to talk to you. Even if you don't meet every qualification, we encourage you to apply — we believe in supporting growth and innovation.

Need more details? Keep reading…
In this role, responsibilities include but are not limited to:

  • Lead and Manage the Design Team: Oversee the workload and project timelines for a team of 8 product designers for 3 trading platforms across various design disciplines (UX, UI, content design, UX research), ensuring design work is delivered on time while maintaining high quality. Foster a collaborative and growth-oriented culture within the team.
  • Collaborate with Cross-Functional Teams: Work with product managers, engineers, and marketing to ensure designs meet business goals and user needs. Act as the bridge between design, development, and marketing to ensure consistent and effective design solutions.
  • Design Strategy & Execution: Lead the design process from ideation to execution, ensuring that designs align with product goals. Actively innovate the design processes and artifacts to boost the team to run with a higher efficiency and performance.
  • Push AI Integration in Design: Actively drive exploration of AI tools with your team to boost design efficiency. Support the team in integrating AI to automate tasks, enhance workflows, and improve the overall design process.

So are YOU our next
Manager, Product Design
? You are if you…

  • Experienced Design Leader: You have 5+ years of experience leading and mentoring design teams, with a strong background in product design across UX, UI, content, and research. You're comfortable managing teams, setting priorities, and ensuring quality delivery.
  • Collaborative Communicator: You excel in communicating and aligning design goals with product managers, engineers, and other key stakeholders. You can facilitate cross-functional discussions, ensuring design solutions align with business and technical requirements.
  • AI Enthusiast: You are proactive in exploring AI tools to streamline the design process and increase team efficiency. You're passionate about using AI to innovate in design workflows, automation, and user testing.
  • UI & Design System Expert: [Optional] You have deep experience in UI design and design systems. You understand how to maintain and evolve a design system, ensuring it supports scalability and consistency while adapting it to new features and trader needs.

Compensation Information:

  • Base salary range: $135,000 - $165,000
  • The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

Sounds like you? Click below to apply
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.