Service Counter Parts Clerk

Service Counter Parts Clerk

We are searching for an experienced Service Counter Parts Clerk at our Edmonton facility. 

Dexter
is the premier manufacturer and supplier of axles, suspension, brakes, doors,
venting products, trailer parts, accessories, and towing components serving the
commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured
housing markets has an opportunity for a Service Counter Clerk at our
manufacturing facility located in Edmonton Alberta.

Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing
state-of-the-art robotics, precision welding equipment, and automated machining
processes, Dexter has achieved many years of success through a commitment to the
principles of superior quality, continuous improvement, and unparalleled
customer service.

For
more information about our company, access Dexter's web site at

Job Summary:
The Service Counter Parts clerk is responsible for sourcing,
organizing, and providing parts required for service work orders. This position
supports the mechanics by ensuring that all necessary parts are available in a
timely manner to maintain efficient workflow in the shop.

Key Responsibilities:
Look up
parts needed for service work orders using catalogs, databases, or
manufacturer systems.
Order,
receive, and stock parts as required for repair and maintenance jobs.
Maintain
accurate records of parts used, ordered, and returned.
Coordinate
with mechanics to ensure correct parts are provided for each job.
Keep the
parts counter and storage areas organized and clean.
Communicate
with suppliers and vendors to confirm availability, pricing, and delivery
schedules.
Monitor
inventory levels and assist with restocking as needed.
Ensure
all parts transactions are properly recorded in the company's system.
Support
shop operations by minimizing downtime due to parts delays or shortages.

Qualifications:
High school diploma or equivalent.
2 to 3 years of experience in an automotive, equipment, or industrial parts environment preferred.
Strong knowledge of parts catalogs, inventory systems, and order processing.
Good organizational skills and attention to detail.
Strong communication and teamwork abilities.
Basic computer skills (e.g., for parts lookup and data entry).

Physical Requirements:
Ability to stand, walk, and move throughout the shop for extended periods.
Ability to lift or move parts and materials up to 50 lbs.

Work Environment:
Shop and parts counter setting.
Frequent interaction with mechanics, service advisors, and vendors.

What We Offer
Full-time, permanent position | Day shift: Mon–Fri, 8:00 AM – 5:00 PM
75% employer-paid group insurance (dental, life, vision, long-term disability)
Employer-matched RRSP contributions (up to 4%)
Paid vacation, personal and sick leave
Employee Assistance Program (EAP)
Career advancement & ongoing training opportunities
Casual dress, Team Events & Free On-Site Parking

Why Dexter?
At Dexter, we're driven by our core values:
Execute with Determination – Solve problems, deliver results, exceed expectations
Connect with People – Empower employees, care for communities, build strong partnerships
Do the Right Thing – For our people, our customers, and our business
We live by our philosophy: Courage to Care—because safety is everyone's responsibility.

Ready to make an impact?
Apply today and help us shape a safer, more resilient future for our team and customers.

Equal Opportunity Employer Employment
offers are contingent upon successful background and reference checks. Dexter is committed to employment equity and considers all applicants without regard to race, color, religion, gender, age, disability, veteran status, citizenship, or other protected status.