Counter Sales Associate

Carrier Enterprise Canada

Position: Counter Sales Associate

Reporting to: Sales Centre Manager

Location: Edmonton North, AB

Who We Are: Carrier Enterprise Canada (CEC) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) and refrigeration products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CEC offers customers a wide range of HVAC/R product lines, competitive pricing, best-in-class customer service and valuable, time-saving services that positions CEC as an industry leader. With 34 locations in Canada and over 150+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, there is a location to service our customers HVAC/R needs.

We are currently accepting internal and external applications for the Counter Sales Associate.

Duties and Responsibilities:

• Provide top quality service to our customers
• Handle customer calls and inquiries
• Quote prices to customers
• Process customer orders over the counter and telephone
• Maintenance of the showroom, including stocking shelves
• Merchandise and inventory maintenance
• Warehouse support, including shipping and receiving

Required Qualifications:

• Front counter or inside sales experience preferred
• Excellent interpersonal and communication skills
• Positive attitude and customer service oriented
• Computer literate
• Preference will be given to those who have previous HVACR wholesale experience and/or who have graduated from a HVAC/R technical program

Why work for CE Canada?

• When you join Carrier Enterprise Canada, you will be part of a dynamic work environment that delivers first-class service to provide comfort to every home & business through our top of the line HVAC/R products
• You'll join a team built on trust and integrity – where we succeed and celebrate together.
• We value engagement, empowerment and accountability and our team members flourish because of it.
• We care about your future with us. We encourage and provide opportunities for learning and development by using the best-in-class tools for training.
• Every team member makes an impact in our business. We believe our team members are our greatest asset's.

We offer competitive salary, incentive, and benefits such as:

• Health, Dental & Vison Care
• Life & Disability Insurance
• Travel Assistance Coverage
• Company Pension Plan with company contribution
• Employee Assistance Program

Pay Range: $50,000 - $60,000 Annual

This pay range is not a gurantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to resposibilities of the job, education, experience, knowledge, skills and abilities as well as internal equity, alignment with market data and applicable bargaining (if any).

Incentive Compensation: As a part of the total compensation package, this role may be eligible for the Carrier Incentive Plan or a role-specific comission/bonus.

**If you are currently employed by a company that is a customer of Carrier Enterprise Canada, please be aware that your application may present a potential conflict of interest. We take our customer relationships seriously and handle these situations with discretion and care. If such a relationship exists, we may need to assess the situation further before proceeding with your candidacy. If you're unsure whether your current employer is one of our customers, feel free to reach out confidentially for clarification before applying.

***Carrier Enterprise Canada is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Recruiter of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Job Type: Full-time

Pay: $50,000.00-$60,000.00 per year

Application question(s):

• Are you legally entitled to work in Canada?
• Have you been convicted of a criminal offence (criminal code of Canada) for which a pardon has not been granted?
• Do you have knowledge or working experience in an HVAC industry?

Work Location: In person