Benefits & Leave Specialist

Job Type: Full Time

Function: Human Resources

Address: 160 Bloor Street East, 11th Floor, Toronto, ON

Working Model: Hybrid

Belong to Something Beautiful

At Sephora Canada, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Ready for a career glow-up? As a Benefits & Leave Specialist, you'll be the go-to expert for all things employee benefits and leave administration. The work you do will impact beauty at Sephora, as you help ensure our team members have access to outstanding benefits and seamless support. You'll manage essential programs that keep our employees cared for, united in beauty, and supported by a passionate group of HR professionals and leaders who value the well-being of every member of our community.

What You'll Do:

Benefits administration

• Manage day-to-day administration of employee benefits programs, including group health and dental insurance, life insurance, disability coverage, EFAP, retirement plans, and other offerings
• Respond to employee benefit inquiries and concerns
• Troubleshoot issues between employees, Benefits, Management, Payroll, LOA inbox, and outside vendors to resolve concerns and investigate discrepancies
• Ensure employee benefits records and enrollment data maintained by third-party administrators are accurate
• Reconcile with third-party administrators and payroll team to verify payroll deductions
• Facilitate benefit enrollment, helping employees understand plan options, coverages, employer contributions, employee premiums, and enrollment deadlines

Leave of Absence Management

• Disability Case Management: Oversee the disability and accommodation claim lifecycle, from initial assessment to resolution and return-to-work, ensuring compliance with policies and legal requirements
• Leave Guidance: Provide expert advice and recommendations to employees and management on disability claims, accommodations, and return-to-work plans
• Employee Support: Serve as primary contact for employees on sick leave or long-term disability, offering support and information throughout the accommodation and claim process
• Documentation: Accurately and confidentially maintain disability case records, correspondence, and supporting documentation in compliance with policies and legal requirements
• Communication & Collaboration: Work with HR, management, benefit providers, and external vendors to facilitate claims and accommodations and communicate essential case information to management as needed
• Reporting & Analysis: Prepare and present detailed reports on disability claims, trends, and outcomes to management and HR, providing data-driven recommendations for policy and procedural improvements
• Training & Wellness: Educate and train employees and management on disability management and accommodation policies and best practices
• Projects: Develop and implement standardized tools, templates, and processes to formalize and streamline Disability Management

Educating employees about benefits programs

• Coach and guide HR Business Partners, Managers, Executives, and Employees on benefit offerings
• Support delivery and implementation of benefits and wellness initiatives or changes

What You'll Bring:

• A relevant degree or diploma in Human Resources Management or Business Administration, with a certified Compensation and/or Benefits Professional (CCP/CBP) designation considered an asset
• 5+ years of post-university experience, including a minimum of 3 years administering Group Benefits, Retirement plans, and managing LOA Processes
• You are inspired to change the employee narrative and redefine industry standards
• Aspire to be part of a meaningful journey with a passionate group of individuals
• Excel as a collaborator with outstanding interpersonal and communication skills, championing internal initiatives across the organization
• Excited about building programs from the ground up, using creative thinking and innovation to bring ideas to life
• You embrace ambiguity, pivot as needed, and confidently juggle multiple priorities in a fast-paced environment
• Demonstrate thoroughness and analytical skills, leveraging the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to build business cases, draw meaningful insights from large data sets, and develop actions that deliver impactful results

What You'll Get:

• Caring Community. You'll collaborate with teammates who are equally passionate about innovating, doing the right things, and driving the industry forward – together, united in beauty.
• Fulfilling Path. Your career glow-up starts here with access to opportunities that will challenge, stretch, and develop your skills. You'll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
• Meaningful Work. As you make an impact on beauty, you'll feel and see the positive change (consumer, industry, and social) your individual voice is a part of.

Rewards as Unique as You Are:

Eligibility requirements apply to certain benefits and may vary depending on job classification and length of employment.

• Wealth. We offer a comprehensive compensation package, including competitive salary, bonus potential, RRSP matching.
• Health. Choose a healthcare plan to fit you and your family's needs with medical, dental, vision, life, and disability coverage. Access to our Well- program to support your mental, financial, physical, and social well-being.
• Balance. You'll be trusted to find the perfect blend of work/life balance that actually works for you with a hybrid work schedule, vacation and flex days, and maternity/paternity leave.
• Growth. A career glow-up is built into every role, with access to training and development, as well as tuition reimbursement.
• Perks. Think you've tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for gratis, and flash sale discounts on LVMH brands.
• Support. Tap into volunteer and donation matching, Employee Assistance Program, and free mental health resources with 24/7 access to Dialogue.

Join us and Belong to Something Beautiful.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.