Technical Support Representative

2 days ago

Virden MB, Canada RFNow Inc Full time $60,000 - $90,000 per year

Exciting Career Opportunity at RFNOW – Technical Support Representative

Location: Remote or Virden, MB

Employment Type: Full-time

Are you a tech-savvy problem solver who enjoys helping people? RFNOW is looking for a Technical Support Representative to join our team this role offers the chance to provide expert assistance to our valued internet subscribers and make a real impact every day.

What You'll Do:

  • Respond to customer inquiries via phone, email, and chat about internet connectivity problems.
  • Diagnose and troubleshoot a wide range of technical issues related to internet service, including network configuration, modem/router setup, and Wi-Fi connectivity.
  • Walk customers through step-by-step solutions to resolve their internet-related problems.
  • Configure and troubleshoot email clients and assist with email-related issues.
  • Perform remote diagnostics and repairs on customer equipment when possible.
  • Send complex technical issues to our internal teams for backup.
  • Maintain accurate records of customer interactions and technical solutions in our ticketing system.
  • Stay up to date with the latest internet technologies and ISP services.
  • Provide information about ISP products and services to customers.

What You Bring:

  • Proven experience in technical support, preferably in an ISP or telecommunications environment.
  • Strong knowledge of internet protocols, networking concepts, and troubleshooting methodologies.
  • Familiarity with various operating systems (Windows, macOS, Linux) and mobile platforms. Experience with remote desktop applications and help desk software.
  • Excellent problem-solving and analytical skills.
  • Outstanding verbal and written communication abilities.
  • Patient and empathetic approach to customer service.
  • Ability to explain complex technical concepts in simple terms.
  • Flexibility to work in shifts, including evenings, weekends, and holidays.

Preferred Qualifications:

  • Associate's degree in information technology, Computer Science, or related field; Bachelor's degree preferred.
  • Relevant technical certifications (e.g., CompTIA Network+, CCNA).
  • Experience with VOIP, IPTV, and fiber optic internet technologies.

Join a team that values innovation, customer service excellence, and continuous learning. At RFNOW, every connection matters—especially the ones we make with our customers and our team.

Why Join RFNOW?

  • Competitive salary and benefits package
  • Opportunities for professional growth and career advancement
  • Collaborative and supportive work environment
  • The chance to positively impact communities by connecting businesses and residents to reliable telecommunications services

If interested, please visit the careers page of our website at

RFNOW Inc. is an equal-opportunity employer. We welcome applications from people from all backgrounds and capabilities. Applicants are welcome to request necessary accommodations throughout our employment process.

About RFNOW Inc.

RFNOW Inc. is a successful, dynamic organization with opportunities to grow and specialize in a number of areas within the field of technology and construction including broadband wireless communication, fibre optics, network architecture/maintenance, directional drilling, cable plowing, line locating, tower building, residential and commercial service connections, and heavy equipment operation and maintenance. Learn more at

  • Technical Support Representative

    8 hours ago

    Virden, MB, Canada Rfnow Full time $55,000 - $85,000 per year

    Exciting Career Opportunity atRFNOW – Technical Support RepresentativeLocation: Remote or Virden, MBEmployment Type: Full-timeAre you a tech-savvy problemsolver who enjoys helping people? RFNOW is looking for a Technical SupportRepresentative to join our team this role offers the chance to provideexpert assistance to our valued internet subscribers and...

  • Technical Support Representative

    3 weeks ago

    Virden, Canada RFNOW Full time

    Join to apply for the Technical Support Representative role at RFNOW Location: Remote or Virden, MB Employment Type: Full-time What You’ll Do Respond to customer inquiries via phone, email, and chat about internet connectivity problems. Diagnose and troubleshoot a wide range of technical issues related to internet service, including network configuration,...

  • Technical Support Representative

    2 days ago

    Virden, Manitoba, Canada RFNOW Full time $45,000 - $70,000 per year

    Exciting Career Opportunity at RFNOW – Technical Support RepresentativeLocation: Remote or Virden, MBEmployment Type: Full-timeAre you a tech-savvy problem solver who enjoys helping people? RFNOW is looking for aTechnical Support Representativeto join our team this role offers the chance to provide expert assistance to our valued internet subscribers and...

  • NOC/Tower Support

    1 week ago

    Virden, MB, Canada RFNow Inc Full time $60,000 - $90,000 per year

    Network Operation Center and Tower SupportRFNOW Inc. is seeking applications from motivated individuals interested in joining our growing Technical Services Team. RFNow is growing its IT team and expanding the serviced areas and client base. To enable this growth, RFNow is looking for people with a desire to learn and work in our service area of Southeastern...

  • NOC/Tower Support

    1 week ago

    Virden, MB, Canada Rfnow Full time $60,000 - $120,000 per year

    Network Operation Center and Tower SupportRFNOW Inc. is seeking applications from motivated individuals interested in joining our growing Technical Services Team. RFNow is growing its IT team and expanding the serviced areas and client base. To enable this growth, RFNow is looking for people with a desire to learn and work in our service area of...

  • Front Counter Sales Representative

    2 days ago

    Virden, Canada Fountain Tire Full time $40,000 - $60,000 per year

    OverviewFountain Tire Virden, an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as a Front Counter Sales RepresentativeAt Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy some great benefits:What is in it for you?Competitive wages starting at...

  • Front Counter Sales Representative

    2 weeks ago

    Virden, Canada Fountain Tire Full time $20,000 - $60,000 per year

    Overview Fountain Tire Virden, an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as a Front Counter Sales Representative At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy some great benefits: What is in it for you?Competitive wages...

  • Data & BI Reporting Analyst

    3 hours ago

    Virden, MB, Canada Rfnow Full time $60,000 - $90,000 per year

    Data & BIReporting AnalystSummary:RFNOW is seeking a Data & BIReporting Analyst with strong technical skills and a problem-solving mindset.This role is ideal for someone who enjoys turning disorganized or siloed datainto actionable insights, automating repetitive tasks, and building integrationsacross tools, systems, and teams.The successful candidate will...

  • Compressor Technician

    7 days ago

    Virden, MB, Canada Tundra Oil and Gas Full time $60,000 - $90,000 per year

    Tundra Oil & Gas is a Manitoba-based oil and gas exploration and production company and a wholly owned subsidiary of Winnipeg-based James Richardson & Sons, Limited. Tundra's head office is in Winnipeg, with additional offices in Virden, Estevan, and Calgary. At Tundra, we believe that our people are the foundation of our success, and we are dedicated to...

  • Account Sales Representative

    1 week ago

    Winnipeg, MB, Canada Aaladin Superior Full time

    Clean Solutions. Superior Service. At Aaladin Superior, we believe that clean equipment, vehicles, and facilities are essential to keeping businesses running safely, efficiently, and looking their best. For over 30 years, we’ve built our reputation on providing quality pressure-washing systems, soaps, and cleaning chemicals backed by responsive service...