Client Service Representative

1 day ago

Greater Toronto Area ON, Canada Jack of Sports Inc. Full time US$45,000 - US$70,000 per year

Jack of Sports is a Toronto based company providing Swim Lessons, Lifesaving Courses, Summer Camps, Learn to Bike & Soccer programs structured around the core character values of Confidence, Resilience and Teamwork.

We run Swim Lessons in 18+ locations, Summer Camps in 9 locations and Learn to Bike Programs in 10 locations and cater to over 20,000 families across the GTA.

As we are quickly growing, we are now looking for another Full-Time Client Service Representative.

Y JOS:

Instilling the Confidence, Resilience & Teamwork in children.

We believe these character traits determine your choices and how you live your life.

The Confidence – to DO

The Resilience – to KEEP TRYING

The Teamwork – to HELP

About Your Job:

  • Working from home full-time
  • Schedule: Wed - Fri 9am - 5pm, Sat - Sun 8am - 4pm

ROLES & RESPONSIBILITIES:

  • Answer general inquiries via phone and email
  • Assist in program registrations
  • Program Administration - class lists, make-up lessons
  • Assist in make-up lesson bookings
  • Registration changes/new registrations
  • Process Compliments & Complaints
  • Process Product Orders
  • Direct communication with Program Managers
  • Assist in administrative duties for Specialty Programs

REQUIREMENTS/QUALITIES:

  • Attention to detail
  • Adaptive communication skills
  • Customer Service oriented
  • Collaborative
  • Client service experience (preferred, not required)
  • Administrative experience (preferred, not required)
  • Accountability

Job Types: Full-time, Permanent

Pay: From $45,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Paid time off
  • Work from home

Education:

  • Bachelor's Degree (preferred)

Experience:

  • Customer service: 3 years (preferred)

Work Location: Remote

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