Sales Specialist

2 weeks ago


Greater Montreal Metropolitan Area, Canada Bausch Health Companies Inc. Full time

Join our global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes to our patients. We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates itwhere your skills and values drive our collective progress and impact.

Summary

  • Contacts assigned customer accounts to sell the organizations products within a designated geographic territory.
  • Focuses on territory sales targets, new business development, and troubleshooting on problem or key markets.
  • May have special markets/complex product lines assigned that require significant client relationship skills.
  • Organizes own work routine but guidance is provided by the Regional Sales Manager and the Marketing department.

Major Areas of Responsibility

  • Selling skills \ message mastery
  • demonstrates in-depth understanding of their promoted product key messages and consistently delivers to customers in a variety of selling situations
  • engages customers in a needs-based selling discussions that position our products as a solution to established or identified customer needs
  • leverages the clinical\ business\social needs of the customer in order to drive adoption of our products and build long-term loyalty
  • treats everyone in the office as a customer (front office staff, nurses, office manager, etc.)
  • has the situational awareness to read the environment in an office\clinic and adapt their approach based on the circumstances
  • Entrepreneurial
  • manages their territory like it is their own business
  • demonstrates the ability to formulate short and long-term customer plans to achieve sales objectives
  • is accountable: owns the results
  • Strategic agility\Business acumen
  • able to take a bigger picture view of their territory to assess and analyze the potential to grow their business
  • develops effective business plans
  • able to use the various data sources (Xponent, TSA sales, FSA data) to analyze their territory in order to identify business opportunities
  • leverages doctor-level data and knowledge of the customer to individualize their selling approach
  • knows how to work the territory effectively to achieve the right call frequency on key physicians
  • understands how to work the doctors office \ clinic to optimize access to key decision makers and use of selling time
  • Customer focus
  • dedicated to meeting expectations and requirements of customers (external and internal) and acts with the customer in mind
  • establishes and maintains effective relationships with customers and gains their trust and respect

Education/Competencies Requirements

  • Education : A Bachelor Degree, preferably in Business or Sciences.
  • Experience : 5-7 years of proven pharmaceutical sales experience and CNS experience are required.
  • Interpersonal Skills/Competencies :
  • Motivated self-starter with exceptional communication and interpersonal skills
  • Flexible to adapt quickly and anticipates the challenges
  • Agility to learn and be coached
  • Passionate and thrives on challenges
  • Initiative to act quickly on business opportunities
  • Sense of urgency
  • Team player
  • Strong computer literacy, public speaking, and organization skills
  • Ability to discuss matters within a scientific context.
  • Other: Bilinguism. French and English spoken.

Rsum

  • Communiquer avec les titulaires des comptes clients attribus, afin de vendre les produits de lorganisation dans un territoire gographique dsign.
  • Se concentrer sur les objectifs de vente du territoire, le dveloppement de nouvelles affaires, et la recherche de solutions concernant les marchs qui posent problme ou les marchs cls.
  • Peut se voir confier des marchs spciaux ou des gammes de produits complexes qui exigent des comptences considrables en matire de relations avec la clientle.
  • Organiser ses propres activits de travail tout en recevant des conseils de la part du chef rgional des ventes et du service de marketing.

Principaux secteurs de responsabilit

  • Comptences en matire de vente et matrise des messages
  • dmontrer une comprhension approfondie des messages cls concernant les produits mis en promotion et les communiquer de faon uniforme aux clients dans diverses situations de vente
  • faire participer les clients des discussions de vente fondes sur les besoins, qui prsentent nos produits comme une solution aux besoins tablis ou cerns du client
  • se fonder sur les besoins cliniques, commerciaux et sociaux du client pour amener celuici adopter nos produits et obtenir sa loyaut long terme
  • traiter tous les membres du bureau comme des clients (personnel du bureau daccueil, personnel infirmier, gestionnaire de bureau, etc.)
  • connatre suffisamment la situation pour saisir lenvironnement dun bureau/dune clinique et adapter son approche aux circonstances
  • Esprit dentreprise
  • grer son territoire comme sil sagissait de sa propre entreprise
  • dmontrer la capacit de concevoir des plans court et long terme visant la clientle afin datteindre les objectifs de vente
  • rendre des comptes: assumer la responsabilit des rsultats
  • Souplesse stratgique et sens aigu des affaires
  • tre capable davoir une vue densemble de son territoire pour valuer et analyser la possibilit daccrotre ses activits commerciales
  • tablir des plans dentreprise efficaces
  • tre en mesure dutiliser diverses sources de donnes (Xponent, analyse des ventes par territoire, donnes sur les rgions de tri dacheminement[RTA]) pour analyser son territoire en vue de dterminer les possibilits daffaires
  • prendre appui sur les donnes au niveau des mdecins et sur la connaissance du client pour personnaliser son approche en matire de vente
  • savoir comment exploiter son territoire efficacement pour tablir la frquence approprie des visites de vente auprs des mdecins cls
  • comprendre les rouages du cabinet ou de la clinique du mdecin pour obtenir le meilleur accs aux principaux dcideurs et utiliser le mieux possible le temps consacr la vente
  • Accent sur le client
  • tre dtermin combler les attentes et les exigences des clients (externes et internes) et agir en tenant compte du client
  • tablir et entretenir des relations efficaces avec les clients et gagner leur confiance et leur respect

Exigences en matire dducation et de comptences

  • ducation : baccalaurat, de prfrence en affaires ou en sciences.
  • Exprience : une exprience avre de cinq (5) sept(7)annes dans la vente de produits pharmaceutiques, CNS est un atout.
  • Habilets et comptences en matire de relations interpersonnelles :
  • Personne motive et entreprenante possdant des habilets exceptionnelles en communication et en matire de relations interpersonnelles
  • Souplesse voulue pour sadapter rapidement et prvoir les dfis
  • Agilit requise pour apprendre et recevoir un encadrement
  • Personne passionne et qui aime relever des dfis
  • Esprit dinitiative pour donner suite rapidement aux possibilits daffaires
  • Sentiment durgence
  • Esprit dquipe
  • Solides habilets en informatique, en art oratoire et en organisation
  • Capacit de discuter de questions dans un contexte scientifique.
  • Autres : Bilinguisme un atout

We are an Equal Opportunity Employer. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.



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