Recreation - Skate Patrol

2 weeks ago

Belle River, Ontario, Canada Workforce Development Full time $104,000 per year

Position: Skate Patrol

Salary: Grade 1, Non Union ($18.81/hr 2025 rate)

Reports to:    Supervisor - Recreation

Purpose of Position:

Reporting to the Supervisor - Recreation, this position is responsible for supervising patrols on the ice, set up and put away equipment and distribute skate rentals during public skate times.

Qualifications:
  • 1-3 months customer service experience
  • Demonstrated skating ability
  • Standard First Aid and CPR with AED certification is an asset
  • Able to work co-operatively in a team environment as well as independently and follow instructions
Knowledge:
  • Knowledge of cash registers and balancing of daily cash intake.
  • Strong mathematical skills
  • Strong customer service skills
  • Well-developed communication skills in order to deal with fellow staff and the public

Physical Skill and Effort

  • Able to use equipment safely and act in a safe manner
  • Able to handle cash transactions, count money and disperse correct change.

Major Responsibilities:

  • Follow ice admission policies for public skating participants
  • Control/count the number of participants on the ice
  • Skate as on ice patrol ensuring participants are following approved public skating rules
  • Ensure ice rink is free from hazards
  • Set up and take down of equipment
  • Serve customers in a courteous, friendly and prompt manner.
  • Follow all health and safety procedures    
Decision Making and Judgement:
  • Work is performed under the general direction of the Supervisor - Recreation with access to municipal policies, procedures, bylaws and regulations.   
Interpersonal Skills:
  • Interpersonal skill to liaise with fellow staff members and the public in a friendly and co-operative manner.
Internal 
  • With Supervisor to ensure work responsibilities are met.
  • With other staff to ensure provision of timely information and services.
External
  • Answer questions from the public, provide information and provide customer service.
Working Conditions:

Environment

  • Works at Atlas Tube Recreation Centre.

Control over Work Schedule

  • Hours are part time and will be established by the Superviser.
  • Hours of work will not exceed 24 per week.
  • Hours of work will include evenings and weekends.

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